Baker Hughes is hiring a Knowledge Management Technical Author to develop high‑quality technical documentation and maintain digital KM platforms, primarily SharePoint. In this role, you will collaborate with engineers, subject matter experts, and business stakeholders to build a business‑wide system that enables collaboration, governance, and efficiency across Flexible Pipe Systems (FPS) and other OFSE teams.
What You'll Do
- Research and gather knowledge from engineers and technical specialists to understand complex products, processes, and systems.
- Produce clear, concise, and technically accurate documentation including manuals, guides, instructions, and support resources.
- Apply translation responsibilities (English ↔ Portuguese) across the department.
- Review, edit, and simplify existing documents to ensure accuracy, consistency, and clarity.
- Create diagrams, illustrations, screenshots, and other visuals to support engineering explanations.
- Update and maintain libraries of technical information within CMS platforms and KM repositories.
- Ensure documentation aligned with Baker Hughes standards remains up‑to‑date, correct, and consistent.
- Support implementation of KM methodologies, continuous improvement, and Lean practices.
- Identify and eliminate roadblocks to knowledge sharing while promoting best practices.
- Create, manage, and update SharePoint content, pages, templates, and tools used across FPS.
- Support system efficiency through communication, training, and stakeholder engagement.
- Coordinate upgrades, improvements, and fixes within the KM environment.
- Meet with teams to develop documentation, templates, and SharePoint content aligned with business needs.
- Review new materials with users and experts to ensure relevance and quality.
- Partner closely with the FPS Chief Engineers’ Office and global KM teams.
- Advise on document formatting, intellectual property, branding, confidentiality classifications, and export control requirements.
What We're Looking For
- Bachelor's degree or equivalent.
- Fluency in English and Portuguese (written and spoken).
- Proven experience as a Technical Writer, Technical Author, or similar documentation‑focused role.
- Familiarity with Knowledge Management principles and methodologies.
- Proficiency in MS Office and adaptability to digital tools used for documentation and collaboration.
- Experience with SharePoint.
- Previous experience in the Oil & Gas industry or an equivalent technical sector.
- Excellent written communication skills with strong attention to detail and clarity.
- Ability to learn complex technical topics and participate in technical discussions.
- Ability to work independently and collaboratively with global, cross‑functional teams.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Familiarity with Simplified Technical English (STE).
- Understanding of the Engineering Lifecycle.
Nice to Have
- Coding knowledge for SharePoint.
- Willingness to travel internationally if required.
- Experience developing Power Apps, Power BI dashboards, or Power Automate flows.
Technical Stack
- MS Office
- SharePoint
- Power Apps
- Power BI
- Power Automate
Team & Environment
You will be part of the Knowledge Management Team, partnering closely with the FPS Chief Engineers’ Office and global KM teams.
Benefits & Compensation
- Contemporary work-life balance policies and wellbeing activities.
- Comprehensive private medical care options.
- Safety net of life insurance and disability programs.
- Tailored financial programs.
- Additional elected or voluntary benefits.
Work Mode
This is an onsite position located at RETIC, Ilha do Fundão, Rio de Janeiro.
Baker Hughes is an equal opportunity employer.
