Emerging Travel Group is looking for a Key Account Manager (Center/South of Italy) to strengthen our market position and drive growth. In this client-facing role, you will be instrumental in maintaining and developing relationships with our partners across Central and Southern Italy, with a focus on expanding our client base and maximizing performance.
What You'll Do
- Expand and consolidate Emerging Travel Group's presence in the assigned territory.
- Maintain and develop relationships with signed partners, including tour operators, travel agencies, travel management companies, and OTAs, to increase their performance.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Follow up with existing and new partners to provide system training.
- Position the brand within the travel trade through ongoing product presentations and networking events.
- Address incident issues, ensuring partner support.
- Oversee and ensure accuracy in transaction processing for payments control.
- Spend approximately 40% of working time on business trips, including client meetings and industry events.
- Provide market and competitive environment analysis.
- Provide regular comprehensive reporting through CRM and internal systems.
- Maximize and develop API deals with potential and existing partners.
What We're Looking For
- Must reside in Italy.
Technical Stack
- CRM
Work Mode
This is a local-country position based in Italy.
At Emerging Travel Group, our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
