Mercier Consultancy Group is hiring an Italian-speaking professional for an onsite role in Greece. You will be responsible for delivering outstanding services to Italian-speaking clients, ensuring their satisfaction and building lasting relationships. This position includes a fully paid relocation package to Greece and offers a significant opportunity for career development within an international context.
What You'll Do
- Communicate effectively with Italian-speaking clients through phone, email, and chat.
- Assist clients with inquiries, requests, and issues to ensure high customer satisfaction.
- Work collaboratively with team members to resolve client issues and improve service quality.
- Maintain accurate records of client interactions and transactions in the CRM system.
- Provide feedback and insights to help enhance services and customer experience.
- Stay updated on company offerings and local insights to assist clients effectively.
What We're Looking For
- Fluency in Italian.
Technical Stack
- CRM system
Benefits & Compensation
- Fully paid relocation package to Greece.
Work Mode
This is an onsite position located in Greece.
