Packt is hiring a Junior Workflow Automation Engineer to accelerate the adoption of autonomous, agent-driven processes across every business vertical. By building intelligent AI agents, you will free teams to focus on high-value creative tasks while maintaining responsible, secure, and ethical use of large language models.

What You'll Do

Design, build, and deploy agents using agentic workflows and LLM APIs to automate and enhance Packt business processes.
Partner with Verticals to map processes, surface bottlenecks, and deliver tailored AI solutions.
Spend rotation weeks shadowing multiple verticals and roles to ensure agents solve company-wide, not siloed, problems.
Connect agents to core platforms such as the CRM, CMS, e‑commerce site, and BI dashboards through robust API integrations and scripting.
Work with the Tech Team to uphold data privacy standards, monitor models for bias, and document mitigation strategies.
Debug agent behaviour, profile performance, and deliver scalable, fault tolerant solutions alongside the Tech Team.
Track metrics, gather feedback, and iteratively refine prompts, memory, and tool chains to maximize impact.
Create clear documentation and training material for fellow Packt employees on effective agent use.

What We're Looking For

Bachelor’s or Master’s degree in computer science, data science, engineering, or a related field.
Proficiency in Python plus familiarity with AI frameworks, RESTful APIs, and automation scripting.
Relevant internship, capstone, or hackathon projects that demonstrate building AI, data or automation solutions.
Ability to quickly learn how different business functions operate and to propose fit for purpose AI automations.
Strong analytical skills, a bias for experimentation, and a commitment to staying current with AI advances.
Understand the pain points of each role by talking to people. Translate technical concepts to non-technical peers; gather requirements and run training sessions.
Juggle multiple mini-projects, iterate fast, and thrive amid evolving AI toolchains.
Proactively consider data privacy, bias mitigation, and compliance when designing agents.
Proactively manage tasks, solve problems independently, and drive projects forward without needing constant supervision.
Analyze information objectively, evaluate various solutions, and make well-informed decisions.
Work effectively with others, sharing ideas, supporting colleagues, and contributing to group efforts.
Generate original ideas and develop new solutions that enhance processes, products, or services.

Nice to Have

Experience with LLM APIs (e.g., OpenAI API), chatbot prototyping, Power Automate, LangChain, or similar tools.

Technical Stack

Python
AI frameworks
RESTful APIs
LLM APIs
OpenAI API
Power Automate
LangChain

Team & Environment

You will report to the Publishing Innovation Lead. Packt fosters an open, informal culture based around learning, focusing on performance and personal development. It's a positive, supportive environment that encourages social collaboration, knowledge-sharing, and a healthy work-life balance, where the best idea wins and challenges are encouraged.

Benefits & Compensation

Bonus scheme
5 day working week
25 days annual holiday (plus bank holidays)
Flexible hours: choose how, when, and where you work within India
Training programs and Certification
Group Medical Insurance
Wellness initiative
Compensation: INR 25,000 - 35,000 fixed pay per month (skills and/or experience dependent)