ERG Media is looking for a Junior Project & Operations Coordinator to support the delivery of creative projects across the agency. You'll be the glue that holds projects together, ensuring smooth handoffs and clear communication between creative, account management, production, and external suppliers. This is a junior role with a clear path to grow, starting with administrative support and moving toward owning supplier relationships.
What You'll Do
- Act as the link between creative, account management, and production to ensure smooth handoffs and on-track timelines.
- Chase progress, gather updates, and keep stakeholders aligned on deliverables.
- Maintain accurate project data in Asana so the team always has a clear picture of where things stand.
- Spot bottlenecks and flag risks before they become problems.
- Prepare status updates and keep project documentation organised.
- Process quotes and coordinate with suppliers on timelines and deliverables.
- Support the Print Production Manager and Sourcing Manager with vendor communications.
- Keep product information up to date across systems.
- Process invoices and order documentation.
- Coordinate with warehouse and logistics partners on fulfilment and delivery.
What We're Looking For
- Experience in an agency, project delivery, or production environment.
- Comfortable working with project management tools (Asana or similar).
- Some exposure to logistics, retail, or e-commerce operations.
- Highly organised with strong attention to detail.
- Proactive communicator — you follow up without being asked.
- Clear written and verbal English.
- Available to work CET business hours.
Nice to Have
- Publishing or print production experience.
- Experience working with international suppliers or logistics partners.
Technical Stack
- Asana
Team & Environment
You will join a lean, international team and work closely with a Senior Account Manager and an Operations Manager.
Work Mode
This is a remote position. Candidates based in Milan or Japan are preferred to align with team and operational hubs.
ERG Media is an equal opportunity employer.
