Responsibilities
- Monitor internal IT support channels and queues to address and resolve hardware, software, and access problems.
- Handle technical aspects of employee onboarding and offboarding, including setting up and removing SaaS accounts, software, and hardware.
- Perform regular audits of licenses, software access, and hardware inventory to ensure compliance and accurate records.
- Support corporate hardware refresh efforts by managing remote device shipments, setups, and returns.
- Develop and maintain detailed internal IT documentation to support a scalable self-service knowledge base.
- Collaborate with senior IT management on infrastructure projects, such as identity automation, SSO expansion, acquisition integrations, and SOC 2 compliance.
Benefits
- Work entirely remotely from any location with a laptop and stable internet connection.
- Receive highly competitive USD compensation that exceeds standard market rates.
- Benefit from paid time off policies designed to support well-being and rest.
- Operate with autonomy, focusing on results rather than fixed schedules.
- Gain experience by working on innovative projects with leading U.S. companies.
Compensation
Highly competitive USD pay
Work Arrangement
100% remote
