TensorOps is looking for a Junior HRBP to partner with business leaders and employees, delivering effective HR solutions and supporting the execution of people strategies. In this role, you will help build the most comprehensive ecosystem to empower restaurants.
What You'll Do
- Act as the primary HR contact for field-based employees and managers, providing timely and practical support.
- Manage employee relations matters in line with policy and local labor requirements.
- Guide field leaders through disciplinary, corrective action, and performance improvement processes.
- Conduct fact-finding, documentation, and investigations, escalating complex cases as needed.
- Promote consistent, fair, and compliant HR policies as well as company values.
- Partner with Talent Acquisition and hiring managers to support end-to-end recruitment activities.
- Support headcount planning discussions by tracking headcount, vacancies, and upcoming hiring needs.
- Monitor recruitment progress and timelines, escalating risks or delays as needed.
- Maintain accurate recruitment data and reporting.
- Prepare regular HR reports to support business and HR decision-making.
- Support data collection for performance, talent, and engagement initiatives.
- Support HR initiatives and change projects.
- Participate in employee engagement initiatives.
What We're Looking For
- 3+ years of demonstrated experience working in HR.
- Strong EQ and excellent communication skills.
- Ability to identify and analyze process gaps and skill gaps.
- A solution-driven orientation.
- Willingness to roll-up-your-sleeves and participate in every step.
- Ability to handle multiple projects in a fast-paced environment.
- Mandarin proficiency is required.
- Deep understanding of employment law and best practices.
- Strong verbal and written communication skills.
- Strong change management and project management skills.
- Exceptional leadership and team development skills.
- Ability to collaborate and influence cross-functional teams.
- Ability to develop and implement creative solutions to problems.
- US travel up to 25%.
- Flexibility and adaptability are key, as the role may involve adjusting to different time zones and work settings.
Nice to Have
- Startup or growth stage exposure.
Team & Environment
You will report directly to the Head of Global HR.
Benefits & Compensation
- Medical, dental, and vision insurance.
- 401(k).
- 100% employer-paid Short-Term Disability (STD).
- 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance.
- 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance.
- Company holidays.
- Birthday off.
- Paid Parental Leave.
- Flexible Paid Time Off (PTO).
- Employee Assistance Program (EAP).
- Fuel reimbursement.
- Compensation: $70,000-$80,000 plus sales commission.
Work Mode
This is a fully remote position.
TensorOps is an equal opportunity employer.
