Patrique Mercier Recruitment is hiring an Italian Speaking Digital Store Consultant -Remote in Greece

Patrique Mercier Recruitment FR is a premier talent acquisition firm in Greece, specializing in connecting exceptional professionals with leading organizations across diverse sectors. We are currently seeking an Italian-Speaking Digital Store Consultant to join our innovative team. This role involves engaging with Italian-speaking clients, delivering outstanding support and advisory services for their digital shopping journeys. Your expertise will be crucial in elevating customer satisfaction and driving sales through strategic digital approaches. Responsibilities - Provide comprehensive support to Italian-speaking customers, offering expert guidance on digital store solutions - Cultivate an in-depth knowledge of product and service offerings to address customer requirements effectively - Conduct informative training sessions to help customers navigate and maximize digital store platforms - Partner with marketing and sales teams to develop and implement customer engagement strategies - Collect and analyze customer insights to identify potential improvements in digital shopping experiences - Maintain current knowledge of emerging e-commerce and digital retail trends to provide informed recommendations - Swiftly and efficiently resolve customer concerns and complaints related to digital store interactions Requirements - Native or near-native proficiency in Italian and English, encompassing written and verbal communication - Proven background in customer service, sales, or consulting, with preference for e-commerce or digital retail experience - Comprehensive understanding of digital platforms and tools utilized in online retail environments - Exceptional communication and interpersonal capabilities, with a pronounced customer-focused mindset - Highly self-motivated professional capable of thriving in dynamic, remote work settings - Advanced proficiency in CRM systems and Microsoft Office suite - Demonstrated strong analytical and problem-solving skills with a proactive approach to addressing customer needs Benefits - Competitive Monthly Compensation - Performance-Based Monthly Bonus - Comprehensive Paid Training Program - Fully Covered Relocation Package (Flight, Airport Transfer, and Accommodation) - Comprehensive Health Insurance Coverage - Additional Private Health Insurance - Biannual Extra Salary Provisions - Additional Attractive Perks Apply for this job