Responsibilities
- Deliver administrative and technical support to government and contractor staff involved in IRS ICAM operations.
- Assist with documentation planning and project administration tasks.
- Perform general office support and coordination duties.
- Support executive administrative functions and overall office operations.
- Help with workforce planning and coordination efforts.
- Assist in planning and executing administrative events.
- Support office relocation planning and transition activities as needed.
- Coordinate office administration and support in evolving office settings.
- Report directly to client personnel and support their operational needs.
- Support administrative IT support services and related requirements.
- Monitor and evaluate program performance measures and operational metrics.
- Analyze workflows and contribute to process improvement initiatives.
- Ensure compliance with mandatory administrative requirements.
- Prepare presentations, reports, and briefing materials.
- Facilitate meetings, workgroups, and collaborative sessions.
- Support data management and analysis activities.
- Record meeting minutes and maintain action item trackers.
- Respond to email inquiries and support program communications.
- Assist with contractor reporting requirements and documentation.
- Provide support to IRS Headquarters personnel as requested.
Requirements
- High school diploma required; four years of directly related experience may substitute for the education requirement.
- Experience supporting federal administrative, technical, or program support activities.
- Knowledge of HSPD-12 directives, PIV credentialing, FIPS 201, Public Key Infrastructure (PKI), and Federal Identity, Credential, and Access Management (FICAM) principles.
- Experience supporting credential issuance and maintenance operations.
- Experience using the USAccess system and supporting federal credentialing environments.
- Familiarity with Fixed and Mobile Credentialing Units, Fargo printers, laptops, desktops, copiers, multifunction devices, and Light Activation Kits.
- Strong analytical skills and ability to work independently on assigned tasks.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Knowledge of Microsoft Access, Word, PowerPoint, SharePoint, and Excel required.
- Must be available during Eastern Time business hours to support IRS meetings and reporting requirements.
- Must be located within 50 miles of IRS Headquarters in Washington, DC.
- Must be able to report on-site to IRS Headquarters as requested by the Government.
- Must be eligible to obtain and maintain IRS staff-like access under the IRS Minimum Background Investigation (MBI) standard, including a National Agency Check with Inquiries (NACI), tax compliance review, and credit check.
- Must be a U.S. Citizen or Lawful Permanent Resident in accordance with position requirements.
- Must remain compliant with federal tax obligations.
- Must complete required IRS security training and maintain an active PIV or SmartID credential where applicable.
Nice to Have
- PMP certification preferred.
Work Arrangement
On-site — Washington, DC
Other
- Must be available during Eastern Time business hours to support IRS meetings and reporting requirements.
- Must be located within 50 miles of IRS Headquarters in Washington, DC.
- Must be able to report on-site to IRS Headquarters as requested by the Government.
- Must be eligible to obtain and maintain IRS staff-like access under the IRS Minimum Background Investigation (MBI) standard, including a National Agency Check with Inquiries (NACI), tax compliance review, and credit check.
- Must be a U.S. Citizen or Lawful Permanent Resident in accordance with position requirements.
- Must remain compliant with federal tax obligations.
- Must complete required IRS security training and maintain an active PIV or SmartID credential where applicable.
