Zurich Canada is hiring an IT Service Delivery Consultant to join our global Software Asset Management function as a senior specialist focused on SAP enterprise software. This challenging role is central to optimizing software contract spend, managing compliance, analyzing data, and implementing opportunities across a complex global environment.
What You'll Do
- Provide subject matter expertise on complex software licensing topics and produce Effective License Positions (ELPs) specifically for SAP.
- Interpret SAP licensing concepts, indirect usage rules, and product use rights.
- Navigate and leverage tools including SAP4Me, LAW, USSM, and self-declaration metrics.
- Provide cost transparency and assure fair allocation of software charges to business units and service owners based on usage.
- Negotiate successfully across the organization and with external suppliers in a constructive manner.
- Maintain a stakeholder community and enable an information-sharing environment.
- Proactively identify and drive initiatives to achieve software-related savings, mitigate compliance risks, and develop best practices.
- Play a key role in complex software contract negotiations, manage demand and contract updates, and liaise with vendors, legal, and sourcing teams.
- Support the day-to-day activities of the global SAM team.
What We're Looking For
- Strong analytical skills, financial and commercial acumen, and attention to detail.
- Ability to process data effectively within a complex global organizational environment.
- Excellent organizational, productivity, time, and project management skills.
- Proven ability to interface, influence, and network with managers, staff, and stakeholders inside and outside the organization.
- Strong communication and negotiation skills with both vendors and internal stakeholders.
Technical Stack
- SAP enterprise software
- SAP4Me
- SAP System Measurement Tools: LAW, USSM, self-declaration metrics
Team & Environment
You will be part of the global Software Asset Management function, collaborating with many stakeholder groups worldwide.
At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability.
