About the Role
The role involves managing IT infrastructure, resolving technical issues, and supporting employees with their technology needs across departments.
Responsibilities
- Monitor and maintain company servers and network systems
- Diagnose and resolve hardware and software problems
- Provide timely technical support to staff members
- Install and configure workstations and peripherals
- Manage user accounts and access permissions
- Ensure data backups and recovery procedures are functional
- Update and patch operating systems and applications
- Maintain inventory of IT equipment and licenses
- Troubleshoot connectivity and network performance issues
- Support cloud-based services and remote access tools
- Implement security measures to protect systems and data
- Assist in onboarding new employees with IT setup
- Document IT processes and technical configurations
- Coordinate with external vendors and service providers
- Evaluate and recommend technology upgrades
- Enforce compliance with internal IT policies
- Respond to service requests through ticketing systems
- Perform routine system health checks
- Assist with video conferencing and meeting room technology
- Maintain antivirus and endpoint protection systems
Compensation
Competitive salary with performance-based adjustments
Work Arrangement
Hybrid work model with partial remote flexibility
Team
Collaborative technical operations team in a fast-evolving environment
Technology Stack
- Uses modern cloud infrastructure with hybrid on-premise systems
- Relies on Microsoft 365, Azure AD, and enterprise-grade security tools
Growth Opportunities
- Pathways for advancement into senior IT and infrastructure roles
- Support for professional certifications and training programs
Available for qualified candidates
