Abercrombie and Fitch Co. is looking for an Investigator, Asset Protection in Columbus, OH. You will execute Asset Protection initiatives across 5-10 assigned stores, implement shortage reduction programs, and provide critical support to store management. This role focuses on reducing loss through audits, training, and investigations.
What You'll Do
- Execute Asset Protection initiatives in assigned locations (5-10 stores) and implement shortage reduction programs in high shrink locations.
- Provide in-person and remote support to local store management to meet strategic asset protection objectives.
- Perform operational audits of store districts focusing on sales floor fullness, stockroom organization, health and safety, HR compliance, and customer service.
- Routine monthly travel to Focus Stores to manage the Focus Store program, ensure compliance, and follow up on sub-standard performers.
- Provide clear and consistent training to all store personnel on Asset Protection Initiatives, safety communication guidelines, and current crisis management protocols.
- Complete AP and Physical Security audits on a routine basis.
- Complete special projects as assigned by Regional Manager of Asset Protection.
- Optimize inventory accuracy through effective execution and management of physical inventories, store transfer monitoring, and OMNI compliance.
- Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance.
- Proactively monitor systems and conduct surveillance to identify and investigate associate dishonesty.
- Conduct internal investigations for inventory, cash loss, and violations of policy.
- Prepare case reports covering investigation and case details.
- Manage initial investigative processes for all internal investigations within assigned alignment and the District when applicable.
- Serve as a liaison between store/APA investigations and certified market interviewers.
- Support investigations related to internal loss throughout the assigned region while partnering with GHO Analysts.
- Conduct surveillance using CCTV and floor techniques to apprehend and deter theft in accordance with company apprehension policies.
- Initiate and resolve investigations related to Organized Retail Crime while partnering with law enforcement and other retail organizations.
- Represent company in court proceedings related to investigations.
- Maintain an effective relationship with store leaders, peer retailers, mall security and local law enforcement partners.
- Provide clear and consistent training to all store personnel on safety communication guidelines, acts of violence, and current crisis management protocols.
- Utilize analytics software to develop specific store loss prevention strategies.
- Participate in corporate operational test programs to gauge viability of program evolution and provide relevant observational data to the Global Home Office.
- Ensure accurate execution of Store Programs and routinely provide relevant feedback to store leaders regarding operational efficiency.
- Effectively identify and implement solutions to eliminate store margin erosion.
- Support new stores through physical store visitation and pre-open audits to ensure smooth and timely openings.
What We're Looking For
- 2 or more years of experience in Asset Protection
- Strong communication and interpersonal skills
- Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
- Ability to work nights, evenings and weekends appropriate to retail business needs
- Must pass a comprehensive background investigation
- Must have a reliable means of transportation
Nice to Have
- 4-year degree
- Multi-location experience
Team & Environment
Reports to Regional Manager of Asset Protection.
Benefits & Compensation
- Incentive bonus program
- 401(K) savings plan with company match
- Annual companywide review process
- Flexible spending accounts
- Medical, dental and vision insurance
- Life and disability insurance
- Associate assistance program
- Paid parental and adoption leave
- Access to fertility and adoption benefits through Carrot
- Access to mental health and wellness app, Headspace
- Paid Caregiver Leave
- Mobile Stipend
- Paid time off and one paid volunteer day per year
- Merchandise discount on all of our brands
- Opportunities for career advancement, we believe in promoting from within
- Access to multiple Associate Resource Groups
Work Mode
This is an onsite position located in Columbus, OH.
Abercrombie & Fitch Co. is an equal opportunity employer.





