On-site

Abercrombie and Fitch Co. is hiring an Investigator, Asset Protection (Columbus, OH)

About the Role

Abercrombie and Fitch Co. is looking for an Investigator, Asset Protection in Columbus, OH. You will execute Asset Protection initiatives across 5-10 assigned stores, implement shortage reduction programs, and provide critical support to store management. This role focuses on reducing loss through audits, training, and investigations.

What You'll Do

  • Execute Asset Protection initiatives in assigned locations (5-10 stores) and implement shortage reduction programs in high shrink locations.
  • Provide in-person and remote support to local store management to meet strategic asset protection objectives.
  • Perform operational audits of store districts focusing on sales floor fullness, stockroom organization, health and safety, HR compliance, and customer service.
  • Routine monthly travel to Focus Stores to manage the Focus Store program, ensure compliance, and follow up on sub-standard performers.
  • Provide clear and consistent training to all store personnel on Asset Protection Initiatives, safety communication guidelines, and current crisis management protocols.
  • Complete AP and Physical Security audits on a routine basis.
  • Complete special projects as assigned by Regional Manager of Asset Protection.
  • Optimize inventory accuracy through effective execution and management of physical inventories, store transfer monitoring, and OMNI compliance.
  • Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance.
  • Proactively monitor systems and conduct surveillance to identify and investigate associate dishonesty.
  • Conduct internal investigations for inventory, cash loss, and violations of policy.
  • Prepare case reports covering investigation and case details.
  • Manage initial investigative processes for all internal investigations within assigned alignment and the District when applicable.
  • Serve as a liaison between store/APA investigations and certified market interviewers.
  • Support investigations related to internal loss throughout the assigned region while partnering with GHO Analysts.
  • Conduct surveillance using CCTV and floor techniques to apprehend and deter theft in accordance with company apprehension policies.
  • Initiate and resolve investigations related to Organized Retail Crime while partnering with law enforcement and other retail organizations.
  • Represent company in court proceedings related to investigations.
  • Maintain an effective relationship with store leaders, peer retailers, mall security and local law enforcement partners.
  • Provide clear and consistent training to all store personnel on safety communication guidelines, acts of violence, and current crisis management protocols.
  • Utilize analytics software to develop specific store loss prevention strategies.
  • Participate in corporate operational test programs to gauge viability of program evolution and provide relevant observational data to the Global Home Office.
  • Ensure accurate execution of Store Programs and routinely provide relevant feedback to store leaders regarding operational efficiency.
  • Effectively identify and implement solutions to eliminate store margin erosion.
  • Support new stores through physical store visitation and pre-open audits to ensure smooth and timely openings.

What We're Looking For

  • 2 or more years of experience in Asset Protection
  • Strong communication and interpersonal skills
  • Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
  • Ability to work nights, evenings and weekends appropriate to retail business needs
  • Must pass a comprehensive background investigation
  • Must have a reliable means of transportation

Nice to Have

  • 4-year degree
  • Multi-location experience

Team & Environment

Reports to Regional Manager of Asset Protection.

Benefits & Compensation

  • Incentive bonus program
  • 401(K) savings plan with company match
  • Annual companywide review process
  • Flexible spending accounts
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Associate assistance program
  • Paid parental and adoption leave
  • Access to fertility and adoption benefits through Carrot
  • Access to mental health and wellness app, Headspace
  • Paid Caregiver Leave
  • Mobile Stipend
  • Paid time off and one paid volunteer day per year
  • Merchandise discount on all of our brands
  • Opportunities for career advancement, we believe in promoting from within
  • Access to multiple Associate Resource Groups

Work Mode

This is an onsite position located in Columbus, OH.

Abercrombie & Fitch Co. is an equal opportunity employer.

Required Skills
Asset ProtectionLoss PreventionInvestigationsRetail SecuritySurveillanceCase ManagementLaw Enforcement CollaborationRisk AssessmentReport WritingPhysical Security
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About company
Abercrombie and Fitch Co.

Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, YPB, Hollister and Gilly Hicks.

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Job Details
Category other
Posted 3 months ago