Responsibilities
- Manage the arena's event booking calendar by placing and clearing holds and sending availability notices.
- Ensure all FedExForum events are publicized and marketed using Memphis Grizzlies and FedExForum marketing assets, as well as city resources like online calendar listings.
- Initiate, revise, and execute venue contracts for event rental agreements at FedExForum, and obtain and track certificates of insurance.
- Support the Director with marketing and promotional efforts to enhance the FedExForum brand, generate new booking and sponsorship opportunities, and attract traditional and non-traditional events, including private and corporate events, using various building configurations and smaller spaces.
- Collaborate with Memphis Grizzlies sales, sponsorship, community engagement, and basketball operations departments to schedule, plan, and execute their department and activation events at FedExForum.
- Handle internal and industry ticket requests for Memphis Grizzlies games or FedExForum concerts and events.
- Host industry guests or VIPs attending Memphis Grizzlies games or FedExForum events, and work with event managers and coordinators on day-of-show tasks for FedExForum events.
- Provide administrative support to the Director, including answering phones, handling correspondence, managing the Director's daily calendar, coordinating travel, scheduling meetings, creating expense reports, and maintaining calendars and show files.
- Conduct research on potential upcoming events and track regional event activities.
- Research and procure artist welcome gifts or coordinate artist experiences while on site.
- Assist with tabling at community events.
- Update spreadsheets to track venue performance.
- Perform other duties as assigned by management.
Requirements
- Currently pursuing or recently completed an undergraduate or graduate degree from an accredited college or university.
- Strong verbal and written communication skills in a fast-paced, high-pressure environment.
- Ability to organize, plan, and prioritize work while meeting deadlines.
- Team-oriented mindset with the ability to collaborate effectively across departments.
- Strong customer service focus with attention to detail and quality.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
- Basic computer proficiency.
Nice to Have
- Proficiency in Microsoft Office.
- Interest in live entertainment or venue operations.
- Knowledge of and passion for music and live concerts.
Work Arrangement
On-site — FedExForum
Other
- This is a 6-12 month internship.
- Physical Requirements: Ability to stand and walk for extended periods throughout the arena during events.
- Physical Requirements: Ability to move throughout the venue, including stairs and back-of-house areas.
- Physical Requirements: Ability to lift or move items up to approximately 25 pounds, with assistance as needed.
- Memphis Basketball LLC is an equal opportunity employer.
- Applicant Safety: The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment.
- Applicant Safety: The Memphis Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews.
