At Ohio State University, we are committed to improving access and service for our patients. We are looking for an Insurance Verification Assistant to ensure the coordination of the insurance verification and precertification process for all outpatient procedures, inpatient admissions, and other designated services.
What You'll Do
- Understand and verify benefits for Outpatient, Inpatient, and Ambulatory Surgery Services.
- Obtain prior authorizations.
- Contact patients and families to ascertain additional demographic and insurance information essential to the authorization processes.
- Inform patients of co-pays that will be due.
What We're Looking For
- High School Diploma or GED.
- PC knowledge and interpersonal, verbal, and written communication skills.
- A minimum of 6 months experience in customer service or a healthcare environment.
Nice to Have
- Associate degree.
- At least 1 year experience in a Patient Revenue role at OSUWMC.
- Experience with medical terminology and payer requirements.
- Experience with Windows, Excel, and intranet/internet navigation tools as well as system content.
- Demonstrated ability to work in multiple databases and software applications; experience using automated databases for management and reporting.
- Ability to work in a self-directed manner while interacting with consumers, physicians, and all medical center faculty and staff.
- Ability to communicate clearly with the health care team.
Technical Stack
- Windows
- Excel
- Intranet/Internet navigation tools
- Multiple databases and software applications
Team & Environment
This role functions as an integral member of the health care team within a culture that reflects cooperation, enthusiasm, and mutual respect.
Work Mode
This is a remote position.
The university is an equal opportunity employer, including veterans and disability.
