Washington University in St. Louis is hiring a remote Insurance Billing/Collections Assistant II to support our Anesthesiology department. In this role, you will perform follow-up on insurance billing and collection activities, verifying the accuracy of claims and contacting payers to expedite payments for physician services.
What You'll Do
- Perform insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
- Review patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.
- Utilize Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry.
- Consistently meet Quality Assurance (QA) and meaningful efficiency standards for working invoices each day, following best practices for one-touch resolution.
- Interact with management and staff members to discuss issues.
What We're Looking For
- A high school diploma or equivalent certification, or a combination of education and/or relevant experience.
- 2+ years of experience in a Bookkeeping/Accounting and/or Medical Collection setting.
Nice to Have
- Experience with Claims Resolution, Collections Strategies, and Insurance Follow Up.
- Knowledge of Medical Billing and Coding, Medical Terminology, and the ICD-10 Procedure Coding System.
- Proficiency with Health Insurance Billing and understanding of HIPAA regulations.
- Skills in Communication, Telephone Communications, and Confidential Data Handling.
- Computer Literacy, specifically with Epic EHR, Microsoft Excel, Microsoft Word, and standard Office Equipment.
Technical Stack
- Epic EHR
- Microsoft Excel
- Microsoft Word
Benefits & Compensation
- Compensation: $17.34 - $25.40 / Hourly.
- Up to 22 days of vacation and 10 recognized holidays.
- Sick time and competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Free Metro transit U-Pass for eligible employees.
- Defined contribution (403(b)) Retirement Savings Plan with university contributions starting at 7%.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs, an employee assistance program (EAP), financial resources, and access to dietitians.
- 4 weeks of caregiver leave.
- Tuition coverage for employee and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years.
Work Mode
This position is fully remote.
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
