Highmark Inc. is hiring an Inside Sales Representative to sell designated Government Market products through direct member outreach. In this role, you’ll generate outbound calls and respond to inbound inquiries, aiming to meet or exceed quotas for calls, meetings, and sales. You’ll report to Government Markets sales leadership.

What You’ll Do

Respond to inbound phone sales inquiries and make outbound follow-up calls to prospective Government Markets members.
Document outcomes accurately in the customer relationship management (CRM) system.
Utilize a consultative sales approach to determine needs, make plan presentations, handle objections, and close sales over the phone.
Meet and exceed established new sales and retention targets.
Communicate effectively in an engaging and professional manner with the ability to influence decisions verbally.
Educate eligible individuals while adhering to company policies, NAIC guidelines, and state and CMS regulations.
Drive face-to-face sales opportunities to alternate sales channels when appropriate.
Provide feedback to sales leadership and departments on sales opportunities, market trends, and customer experience.
Act as back-up or substitute for field sales.

What We’re Looking For

1 year of experience interacting directly with consumers.
High School diploma or GED.
PA and/or WV and/or DE and/or NY Producers License with lines of authority in Accident and Health, or the ability to obtain it within 45 days of hire.

Nice to Have

4 years of experience working in a call center environment with a proven track record of meeting/exceeding individual and business unit targets.
Knowledge of Medicare markets, including plan offerings.
A sales background.
An Associates degree.

Technical Stack

Microsoft suite products.
CRM system.

Benefits & Compensation

Compensation: $19.23 - $28.85 per hour.

Work Mode

This position follows a hybrid work model.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.