About the Role
This role provides administrative and operational support to client account teams, ensuring seamless coordination across projects and consistent client engagement.
Responsibilities
- Coordinate client account activities and maintain accurate records
- Support project timelines by tracking deliverables and deadlines
- Prepare and distribute reports, presentations, and correspondence
- Facilitate internal and external communication among team members and clients
- Assist in organizing client meetings, events, and site visits
- Manage document workflows including review, approval, and distribution
- Monitor account-related requests and ensure timely follow-up
- Maintain client contact information and relationship data
- Track and report on service performance metrics
- Support onboarding processes for new client engagements
- Coordinate with cross-functional teams to align service delivery
- Assist in preparing contract renewals and service extensions
- Handle incoming and outgoing communications for assigned accounts
- Ensure compliance with internal procedures and client requirements
- Update account management systems with current information
- Respond to client inquiries under supervision
- Assist with budget tracking and expense reporting
- Organize and maintain physical and digital filing systems
- Participate in process improvement initiatives
- Support team members during peak workload periods
Compensation
Competitive salary based on experience
Work Arrangement
Hybrid work model with office and remote flexibility
Team
Part of a client-focused team within a global professional services environment
About the Team
Work within a dedicated client service unit focused on delivering high-quality solutions across property and facility management.
Growth Opportunities
Potential for advancement into account management or specialized support roles based on performance and business needs.
Not available for this position
