Inside Out is hiring an Inside Out

Inside Out is looking for a Virtual Administrative Assistant to provide full-time support for a growing roofing company. In this role, you will be the backbone of day-to-day operations, managing client communications and coordinating workflows to ensure smooth project progression and client satisfaction.

What You'll Do

• Answer and manage inbound calls via Grasshopper with professionalism and empathy
• Schedule inspections, site visits, and appointments using digital calendars
• Draft and manage email communication with clients, vendors, and insurance adjusters
• Update CRM (JobNimbus) and Google Sheets with notes, contact information, and next steps
• Maintain follow-ups and task reminders to keep projects on track
• Assist with organizing and tracking insurance claims and project documentation
• Support the project manager with any administrative needs to keep workflows smooth

What We're Looking For

• Fluent in both English and Spanish, written and spoken (C1 English level required)
• Prior experience in administrative support, preferably in construction or insurance
• Excellent communication skills, especially via phone and email
• Proficient with Google Workspace (Gmail, Calendar, Sheets)
• Self-starter with the ability to manage time and responsibilities independently
• Reliable internet connection and professional remote setup
• Tech-savvy and quick to learn new platforms

Nice to Have

• CRM experience preferred (JobNimbus or similar platforms – training provided)
• Experience with insurance claim processes or home damage inspection coordination
• Background in construction, roofing, or service-based industries
• Previously supported a solo entrepreneur or small business team
• Based in Latin America, for timezone compatibility and bilingual client support

Technical Stack

• Google Workspace (Gmail, Calendar, Sheets)
• JobNimbus CRM
• Grasshopper

Team & Environment

You will support a growing roofing business and its project manager, ensuring efficient workflows and client follow-up.

Benefits & Compensation

• Compensation: $5-$6/hr
• Performance bonuses may be offered for reliability and accuracy

Work Mode

This is a full-time, fully remote position for candidates based in Latin America.

We are looking for someone with a coachable, proactive, and solution-oriented mindset. The ideal candidate is detail-oriented with a strong sense of responsibility, dependable, and values communication and integrity. We welcome those willing to learn and grow with the company.