Employment

Growth Troops is hiring a Technical Support Engineer – Developer-Focused Customer Success

About the Role

Growth Troops is hiring a Technical Support Engineer focused on Developer-Focused Customer Success. In this role, you will provide in-depth technical support and debugging for enterprise clients, building custom solutions to enhance their experience.

What You'll Do

  • Provide in-depth technical support and debugging for enterprise clients.
  • Write scripts and custom solutions in Python to support integrations and automation.
  • Use SQL to diagnose data issues and optimize backend processes.
  • Collaborate with Engineering to relay customer feedback and identify product improvements.

What We're Looking For

  • Experience in a technical support or solutions engineering role.
  • Solid understanding of software systems and development workflows.
  • Strong skills in SQL, Python, and client communication.

Technical Stack

  • Python
  • SQL

Growth Troops is an equal opportunity employer.

Required Skills
PythonSQLTechnical SupportCustomer SuccessTroubleshootingCommunicationDeveloper ToolsAPI SupportProblem-Solving
Scaling your freelance income?

Invoice multiple clients effortlessly

Managing 3+ international clients? Glopay streamlines everything. One EU company, unlimited invoices, automatic compliance. You just send and get paid.

Unlimited clients & invoices
Multi-currency support
Automated tax compliance
Client portal for easy payments
Scale with Glopay
Trusted by 10,000+ freelancers
About company
Growth Troops

A company focused on personal brand growth and social media content strategies.

Visit website
Job Details
Category other
Posted 8 months ago