About the Role
The role involves working closely with teams to identify opportunities for innovation, managing the execution of innovation projects, and ensuring alignment with strategic goals through structured coordination and communication.
Responsibilities
- Coordinate cross-functional innovation projects from concept to implementation
- Support the development and tracking of key performance indicators for innovation activities
- Facilitate workshops and brainstorming sessions to generate new ideas
- Maintain documentation and progress reports for ongoing initiatives
- Engage with stakeholders to gather feedback and refine innovation strategies
- Assist in identifying emerging trends and technologies relevant to service improvement
- Help manage innovation pipelines and project timelines
- Promote a culture of creativity and continuous improvement
- Coordinate communication between departments involved in innovation efforts
- Track and report on innovation metrics and outcomes
- Support the integration of user-centered design principles into project workflows
- Organize training sessions to build innovation capabilities
- Contribute to the development of innovation frameworks and processes
- Liaise with external partners and vendors on collaborative projects
- Ensure compliance with internal governance standards for innovation activities
- Assist in preparing presentations for leadership reviews
- Monitor industry developments to inform strategic direction
- Manage digital tools used for innovation project tracking
- Support pilot testing and evaluation of new solutions
- Help scale successful innovations across departments
Compensation
Competitive salary package commensurate with experience
Work Arrangement
Full-time, on-site
Team
Part of the innovation and strategy function working across departments
About the Team
The innovation team focuses on identifying opportunities to improve services through creative solutions and structured experimentation. Members collaborate across departments to implement changes that support long-term goals.
Application Process
Interested candidates should submit a resume and cover letter. Shortlisted applicants will be invited for an initial interview followed by a practical assessment.
Not available for this position
