Help Families Navigate Senior Care with Purpose
As an Inbound Sales Representative, you’ll play a vital role in guiding families through one of life’s most sensitive transitions—finding the right care for their loved ones. Working remotely from your home office, you’ll connect with pre-screened callers during assigned shifts, including evenings, weekends, and occasional holidays, delivering compassionate support aligned with a meaningful mission.
What You’ll Do
- Respond to inbound leads with professionalism and empathy, conducting detailed consultations to understand each family’s unique needs
- Educate callers on senior living and home care options, matching them with communities and providers that fit their criteria
- Serve as a trusted point of contact between families and care providers after completing a comprehensive four-week training program
- Use internal systems efficiently, balancing phone conversations with accurate data entry in CRM platforms
What We’re Looking For
- Minimum of two years in inbound sales or call center environments with a proven record of meeting or exceeding targets
- Strong computer literacy, including proficiency with Word, Excel, and CRM tools
- Ability to manage multiple tasks in real time—such as speaking with clients while documenting key details
- Reliable work setup with high-speed internet and a quiet, dedicated workspace
Compensation & Benefits
Base pay is $22.00 per hour ($45,760 annually), with uncapped performance-based bonuses contributing to an On-Target Earnings potential of $74,000. Benefits include health, dental, and vision insurance, 401(k) with company match, and paid time off.
Our Culture
We believe in doing hard things with integrity. Our team is driven by outcomes, united by purpose, and committed to evolving through change. We prioritize empathy in every interaction—both with families and each other.
