Hybrid Full-time

IDEXX is hiring an Implementation Specialist - EzyVet

About the Role

Join NZC2 IDEXX LABORATORIES II (NZ) as an Implementation Specialist for the ezyVet Practice Management software. You will be responsible for guiding new veterinary clinic customers through the implementation process, ensuring they are confidently set up for success.

What You'll Do

  • Train veterinary professionals on using ezyVet, tailored to their specific clinic roles.
  • Project manage implementations to ensure clinics are confidently utilizing the software and it is configured for their needs.
  • Problem-solve by understanding clinic workflows to configure the software appropriately.
  • Manage change within the clinic environment.
  • Build and deliver webinar-based training and configuration curriculum.
  • Manage multiple projects simultaneously, each at different stages.
  • Collaborate with internal teams to help shape the software, prioritize releases, streamline processes, and build effective outcomes.

What We're Looking For

  • A hardworking and results-oriented approach.
  • Experience in a busy environment with strong time and project management skills.
  • Confidence in articulating complex subject matter to diverse audiences.
  • An excellent attitude, a sense of humor, and composure under pressure.
  • Strong attention to detail.

Nice to Have

  • Experience with project management.
  • Experience in the veterinary industry.

Benefits & Compensation

  • Salary: $60K
  • Health, Dental, and Vision benefits effective Day-One.
  • 5% matching 401k.
  • Additional benefits including financial support, pet insurance, mental health resources, volunteer paid days off, an employee stock program, and foundation donation matching.

Work Mode

This is a hybrid role. Locations include Virtual USA, Frisco, TX, and Westbrook, ME.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Required Skills
EzyVetVeterinary Practice Management SoftwareSoftware ImplementationCustomer TrainingTechnical SupportProject ManagementStakeholder CommunicationProblem SolvingData MigrationAPI IntegrationsSaaSClient OnboardingVeterinary Industry Knowledge
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About company
IDEXX

IDEXX is an innovation leader in veterinary diagnostics, water microbiology, and livestock/poultry diagnostics. ezyVet is a cloud-based Veterinary Practice Management Software part of IDEXX’s Veterinary Software portfolio, focused on enhancing the health and well-being of pets, people, and livestock worldwide.

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Job Details
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Posted 3 months ago