Remote (Global) Employment

TradeLink is hiring an Implementation Manager (all genders)

About the Role

TradeLink is looking for an Implementation Manager to manage the onboarding and adoption of our solutions for customers. You will ensure successful implementations and drive operational excellence as part of our Customer Success team.

What You'll Do

  • Manage the end-to-end implementation process for TradeLink's solutions
  • Ensure successful customer onboarding, adoption, and value realization
  • Drive operational excellence within the Customer Success function
  • Collaborate cross-functionally to align implementation with customer needs

What We're Looking For

  • Proven experience managing technical implementations or onboarding projects
  • Strong project management and organizational skills
  • Excellent communication and stakeholder management abilities
  • A focus on customer success and operational excellence

Work Mode

This is a remote position.

TradeLink is an equal opportunity employer.

Required Skills
Project ManagementCustomer SuccessImplementation StrategyCross-functional CollaborationCommunicationProblem SolvingProcess OptimizationClient OnboardingStakeholder ManagementTechnical Adaptability
Relocating to Thailand?

Visa and work permit handled by experts

SVBL manages your entire visa process — from application to approval. Work permits, extensions, and compliance all covered. One partner for legal, immigration, and settling in.

Work permit processing
Visa extensions & renewals
Immigration compliance
Banking & housing guidance
Get free consultation
Free initial consultation
About company
TradeLink

TradeLink is building the collaboration layer for one of the largest, most fragmented, and physically complex industries in the world, focusing on B2B supply chains. They are reinventing B2B software for global trade.

Visit website
Job Details
Category other
Posted 8 months ago