Jobgether is looking for an Implementation Engineer to lead the deployment, integration, and configuration of complex SaaS solutions for clients in the healthcare and technology sectors. You will act as the primary technical point of contact throughout the implementation lifecycle, ensuring seamless setup and optimal performance of systems while collaborating cross-functionally to drive customer success.

What You'll Do

Lead the deployment, integration, and configuration of software solutions for new and existing clients.
Act as the main technical liaison during implementation, providing guidance and updates to clients.
Identify, troubleshoot, and resolve technical issues efficiently throughout the setup process.
Maintain detailed documentation of implementation steps, configurations, and resolutions.
Collaborate closely with engineering, QA, and product teams to streamline integrations and enhance workflows.
Provide training and support to clients, ensuring full understanding and optimal product utilization.
Gather client feedback to inform product enhancements and contribute to continuous process improvement.
Recommend and execute customized solutions to fit client requirements, ensuring smooth integration.

What We're Looking For

Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
8+ years of experience in technical implementation, SaaS integration, or customer success engineering.
Strong background in system integrations, databases, APIs, and cloud-based platforms.
Proven ability to troubleshoot complex technical issues and deliver timely solutions.
Experience using Salesforce for project tracking and issue management.
Excellent communication and presentation skills, with ability to explain technical concepts to non-technical stakeholders.
Strong project management skills with experience juggling multiple implementations and deadlines.
Customer-focused mindset, with a commitment to delivering seamless and high-impact client experiences.

Nice to Have

Familiarity with scripting or programming languages such as Python or JavaScript.

Technical Stack

System integrations
Databases
APIs
Cloud-based platforms
Salesforce
Python
JavaScript

Team & Environment

You will collaborate directly with sales, product, and engineering teams in a dynamic, cross-functional environment.

Benefits & Compensation

Remote-first work environment with flexible scheduling.
Annual company offsite for team connection and collaboration.
Generous leave policy, including flexible time off, 13 paid holidays, sick leave, and parental leave.
Comprehensive medical, dental, and vision coverage for you and your family, with company-funded FSA and HSA options.
401(k) plan with company match.
Workspace reimbursement to help optimize your remote office setup.