Requirements
- Experience supporting HR systems, workforce reporting, analytics and operational HR processes within a complex organisational environment
- Strong experience administering and supporting HRIS platforms (e.g. ADP or equivalent HCM systems)
- Experience working with workforce data, reporting, analytics and data governance practices
- Advanced Excel skills, including data manipulation, analysis and reporting
- Experience building and maintaining reports, dashboards and workforce analytics solutions
- Experience using reporting and visualisation tools such as Power BI, Tableau or similar platforms
- Experience administering or supporting Learning Management Systems (LMS)
- Experience supporting global or multi-country HR operations and workforce reporting requirements
- Understanding of employee lifecycle processes, HR operational governance and process improvement methodologies
- Experience working with third party vendors, system providers and external partners.
- Strong capability in Microsoft Excel, including data analysis, reporting, validation and data manipulation
- Experience building and maintaining workforce reports, dashboards and analytics solutions
- Experience using data visualisation and reporting tools such as Power BI, Tableau or similar platforms
- Experience administering and supporting HRIS platforms and HR technology solutions
- Experience working with workforce data, data governance principles and reporting controls
- Experience supporting Learning Management Systems (LMS) and learning-related reporting
- Strong attention to detail with a commitment to data accuracy, integrity and quality
- Analytical and structured approach to problem solving, with the ability to translate data into meaningful insights
- Strong documentation discipline and ability to maintain clear, accurate and scalable processes and controls
- Ability to manage multiple priorities and deliver high quality outputs within a fast-paced and evolving environment
- Strong organisational skills with the ability to plan, coordinate and deliver work independently
- Sound judgement with an understanding of governance requirements, operational risk and appropriate escalation points
- Collaborative and stakeholder focused working style, with the ability to build effective relationships across HR, Payroll, IT and external vendors
- Strong written and verbal communication skills, including the ability to explain technical or data-related concepts to non technical audiences
- Continuous improvement mindset with a focus on process optimisation, automation and operational efficiency
- Adaptable, pragmatic and solutions-focused approach to supporting organisational change and evolving business requirements
Nice to Have
- Relevant HR, HRIS, analytics, project management or technology certifications desirable
- Experience using case management, workflow or service management tools desirable
- ADP Workforce Now, Oracle HCM or equivalent HCM platform experience desirable
- Understanding of reporting automation, process optimisation and operational efficiency methodologies desirable
What Success Looks Like
- High levels of accuracy, integrity and reliability of workforce data across HR systems and reporting platforms
- Trusted, timely and actionable reporting that supports workforce planning, operational decision-making and strategic priorities
- Strong adoption and effective use of workforce dashboards, reporting tools and HR systems across the HR function
- Efficient and automated reporting processes that reduce manual effort and improve operational efficiency
- Well maintained, secure and fully utilised HR systems, workflows and learning platforms.
- Consistent application of data governance standards, reporting definitions, system controls and operational processes
- Successful delivery of annual HR programmes and people cycle activities through effective systems, reporting and programme support
- Standardised, well documented and scalable HR processes supported by robust governance and operational controls
- Reduced administrative burden across the HR function, enabling greater focus on strategic and business-facing activities
- Strong collaboration and alignment across HR Operations, Payroll, HR Advisory, HR Business Partnering and external vendors
- Compliance with data privacy, audit, regulatory and governance requirements
- Continuous identification and implementation of process, reporting and system improvements that enhance scalability, user experience and operational effectiveness
Candidate Profile
- Experience & knowledge
- Technical Capability
- Skills & Behaviours
