About the Role
Role details below.
Responsibilities
- Oversee the organization’s HR data, including HeadCount (HC) data
- Manage forecasting, movements, targets, overlaps, etc.
- Ensure data integrity through cleanup and maintenance
- Analyze HR metrics & trends using Excel, Power BI, and other HR systems and applications
- Identify root causes impacting performance and provide insights
- Design process improvements
- Create periodic executive reports & presentations
- Communicate data on a regular basis to key stakeholders
- Design and automate recurring report deliverables
- Support the business’s HR Operations needs together with NICE’s HR shared service centers
- Respond to employees’ requests
- Deliver HR reports
- Update systems with HR data
- Take responsibility for local (Israel) HR Operations for the CX organization
- Lead and support HR projects/programs as needed
Requirements
- 3 years' experience in HR operations and people analytics, preferably in a global organization
- Ability to manage time and multiple commitments/projects simultaneously
- High proficiency with Microsoft Office applications, primarily Excel – a MUST
- Including charting, functions, pivot tables, VLOOKUP’s etc.
- Excellent communication skills – English and Hebrew
- This position works closely with the US team, so a later schedule is required
- Education: BA or B.S
Nice to Have
- Experience of working with BI tools such as Power BI
- Experience working in a data or technology focused position, with preference given to database or reporting jobs
- Experience with UX/UI and data visualization techniques
- Proficiency in Statistics, R, Python or other analytics experience
Benefits
- Join an ever-growing, market disrupting, global company
- Work in a fast-paced, collaborative, and creative environment
- Teams comprised of the best of the best
- Daily opportunity to learn and grow
- Endless internal career opportunities across multiple roles, disciplines, domains, and locations
- Enjoy NiCE-FLEX hybrid model: 2 days working from the office and 3 days of remote work each week
- Office days focus on face-to-face meetings, teamwork, collaborative thinking, innovation, new ideas, and a vibrant, interactive atmosphere
Work Arrangement
Hybrid
Team
Reports to: Vice President, Human Resources
Additional Information
- Position works closely with the US team
- A later schedule is required due to US team coordination
- Requisition ID: 9717
- Language requirements: English and Hebrew
