Honor Technology is hiring a Home Care Consultant to guide families and clients through initial conversations about in-home, non-medical care. Your primary focus will be connecting with potential clients by phone to understand their needs and explain how Home Instead helps them age well at home. This is a high-energy, performance-driven role measured by your ability to engage, build trust quickly, and meet daily outreach and conversion goals.
What You'll Do
- Manage a steady flow of inbound and outbound calls with potential clients and their families.
- Listen deeply to client needs and match them to the right care solutions.
- Clearly communicate our services, ask for commitment, and schedule follow-up consultations.
- Meet or exceed individual and team sales metrics, including call volume, conversion rates, and quality standards.
- Use CRM tools such as Salesforce or others to track activity and follow up consistently.
What We're Looking For
- 3+ years of phone-based sales or customer service experience (inbound and outbound).
- Bachelor’s degree or equivalent professional experience.
- Experience in a high-volume call center environment.
- You thrive in a metrics-driven environment and are motivated by meeting goals and earning incentives.
- You are an empathetic communicator who can balance compassion with confident sales execution.
- Experience working remotely, managing your time effectively, and staying connected to a virtual team.
Nice to Have
- Experience in home care, healthcare, or senior services is a strong plus.
Technical Stack
- Salesforce
Team & Environment
You will report to a Sales Manager.
Benefits & Compensation
- Equity
- 401K with up to a 4% match
- Medical, dental and vision coverage including a zero cost plan for employees
- Short Term Disability, Long Term Disability and Life Insurance are fully employer paid
- Voluntary additional Life Insurance option
- Generous time off program
- Employee Assistance Program
- Mental health benefits
- Wellness program
- Discount program
- Compensation: $19.90 – $22.10 hourly + equity
Work Mode
This is a remote position.
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
