U-Haul International, Inc. is hiring a Hitch Sales Agent for a part-time, remote position. In this role, you will be the first point of contact for customers, handling inbound calls to connect them with the right towing products and services during potentially stressful moments. You’ll follow defined guidelines to ensure a seamless reservation process and customer journey.

What You'll Do

Actively listen and provide excellent service on every inbound call.
Follow a script and advisories to facilitate a seamless and efficient reservation process and customer journey.

What We're Looking For

One year of Customer Service or Sales experience in a retail setting/environment.
Exceptional interpersonal and communication skills, with a clear, articulate speaking voice, strong verbal communication, and a keen ability to actively listen.
Proven ability to prioritize tasks, manage multiple responsibilities simultaneously, and efficiently navigate various business software applications.
Completion of a job-related assessment is required for consideration.
Possess basic knowledge pertaining to towing, hitches, and brake controllers.
Available to work between 4:00 AM – 10:00 AM, Arizona time (shifts available on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, and Sunday), or available to work between 1:00 PM – 7:00 PM, Arizona time (shifts available on Monday, Tuesday, Wednesday, Thursday, and Saturday).
Must be able to commit to and work 20+ hours per week.
Must be able to work at least 6 hours on Saturday and/or Sunday.
Availability to work on holidays is required to provide continuous support for customers year-round.
All work duties, including initial education, must be performed from your home address in a private, quiet workspace.
Child-care and/or dependent arrangements must be made as if you were working in-person in an office environment.
A personal home computer that meets the technical requirements is necessary for both the application process and for performing job duties.

Benefits & Compensation

Compensation: $17-20/hour
Part Time Team Members enjoy benefits to support their physical, financial, and emotional wellness.
Career path planning and continued education assists employees with their professional goals.

Work Mode

This is a fully remote position. All work must be performed from a private, quiet home workspace with a personal computer meeting technical requirements.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.