Braze is hiring a Hiring Operations Analyst

Braze is looking for a Hiring Operations Analyst to support the hiring function at Monzo. In this operational role, you’ll use data, analytics, and process improvement to enable efficient, scalable hiring and a delightful candidate experience.

What You'll Do

• Answer hiring data queries from teams across the business.
• Promote data integrity across the Hiring team and People Collective, and up-skill others.
• Work closely with the Hiring Operations Lead to identify goals, projects, ways of working, and priorities.
• Get close to hiring processes in Business, Tech, Exec, and Customer Operations to pro-actively find ways to improve them.
• Support others to implement process changes.
• Up-skill and train the Hiring team in tools, ways of working, and hiring processes.
• Design, contribute to, and iterate on the headcount management process.
• Represent Hiring in audits and manage incidents.
• Work with the People Tech team to keep integrations working efficiently.
• Manage vendor relationships for tools like Greenhouse, Security Watchdog, GoodTime, and Enboarder.
• Support contract renewals for existing tools & systems.
• Identify gaps in tools and systems, with a focus on using AI to enhance hiring.
• Improve efficiency, breadth, and accuracy of hiring data dashboards.
• Partner with People Tech to automate manual parts of processes.
• Work with Hiring Coordinators & Recruiters to standardize ways of working.
• Document team processes and ensure they are up to date.

What We're Looking For

• Considerable experience working in an operational role with a focus on candidate experience.
• Advanced skills in Google Sheets and Excel.
• Experience in data manipulation and visualization, including in Looker and Looker Studio.
• Experience bringing together data from multiple places into one usable source for self-service.
• Analytical mind and love using data to identify and solve problems and inform decisions.
• Experience managing multiple People systems and navigating integrations and data flow between them, including an ATS like Greenhouse.
• Experience managing multiple recruitment-related projects from initial idea to implementation.
• Super organized and excited by to-do lists and project plans.
• High attention to detail and a knack for getting things right the first time.
• Ability to prioritize and re-prioritize at a moment’s notice.

Technical Stack

• Google Sheets, Excel
• Looker, Looker Studio
• Greenhouse, Security Watchdog, GoodTime, Enboarder

Team & Environment

You’ll work closely with the Hiring Operations Lead, Recruiters, Recruiting Leads, Hiring Coordinators, Sourcers, and others across the business.

Benefits & Compensation

• Compensation: £43,400 - £58,700
• £1,000 learning budget each year for books, training courses, and conferences.
• Flexible working hours.
• Work-from-home setup support; all employees given Macbooks.
• Share options.

Work Mode

This is a hybrid role. You can be based in London, Cardiff, or work remotely within the UK.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.