Responsibilities
- Secure and maintain the patient's health record after discharge from the hospital
- Verify and confirm receipt of all patient records
- Assemble documentation into the legal medical record
- Identify and file loose reports received by the Health Information Services department, including transcribed reports, into the legal medical record as appropriate
- Pull medical records for authorized requests
- File medical records in terminal-digit order
- Accurately maintain the chart tracking system and ensure ease of retrieval
- Review medical staff documentation in the Emergency Room record to verify completeness
- Assign any deficiencies to the responsible medical staff member for completion
- Answer telephone calls and assist visitors, including but not limited to physicians, patients, and their family members, while maintaining confidentiality
