RemoteVA PH is looking for a Healthcare VA (RVA) - Scheduling & Care Coordination Specialist to join our team. We need a highly organized and detail-oriented professional to manage clinician and client schedules, facilitate seamless care coordination, and oversee key administrative and front-end billing tasks. The ideal candidate is proactive, professional, and comfortable handling multiple responsibilities in a fast-paced healthcare environment.

What You'll Do

Develop and maintain accurate schedules for clinicians and clients.
Ensure appropriate client-to-clinician ratios.
Serve as the primary point of contact for scheduling inquiries from clients and staff.
Schedule assessments and reassessments in a timely and organized manner.
Coordinate care across multiple disciplines.
Arrange substitute clinicians when needed to ensure uninterrupted services.
Answer incoming calls and respond to inquiries with professionalism and urgency.
Maintain consistent and clear communication via phone and email with families and staff.
Maintain and audit client records for accuracy and compliance.
Ensure timely documentation and updates in relevant systems.
Oversee receptionist functions, including managing calls, scheduling appointments, and addressing inquiries.
Verify insurance benefits and monitor ongoing eligibility.
Track changes in coverage and authorization status.
Manage patient record reviews, collect client payments, and maintain up-to-date authorization tracking.

What We're Looking For

Proven experience in scheduling, administrative support, or healthcare coordination.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in relevant software tools (Google Drive, CentralReach, Monday.com, Excel).