Cognizant is hiring a Healthcare Payer Client Relationship Manager to serve as the primary executive interface for strategic Healthcare Payer accounts in the Des Moines, IA area. This senior leadership role is responsible for owning, growing, and strengthening client relationships, with accountability for client satisfaction, revenue growth, pipeline development, and long-term account profitability.
What You'll Do
- Act as the primary relationship owner for assigned Healthcare Payer accounts, building deep, trusted partnerships with client stakeholders
- Develop a strong understanding of the client’s business environment, priorities, and challenges, and translate them into actionable opportunities
- Co-create solutions with service lines and delivery teams to address client needs and drive measurable business outcomes
- Own and drive pipeline development, including renewals, extensions, and net-new opportunities, ensuring sustained and profitable account growth
- Lead RFPs, proactive bids, and strategic pursuits, coordinating across internal teams to deliver differentiated proposals
- Serve as the day-to-day executive point of contact for the client, ensuring high satisfaction and operational excellence
- Track and interpret healthcare industry trends, regulatory changes, and market dynamics to proactively advise clients
- Maintain accountability for account financials, including revenue, margin, and long-term growth plans
- Partner with internal leadership to ensure seamless delivery governance, risk management, and escalation handling
What We're Looking For
- 12+ years of experience in a client-facing role within an IT Services or IT Consulting organization
- Demonstrated experience leading technology transformation initiatives in the IT services ecosystem
- Proven ownership of client P&L with account sizes of $30M+
- Strong ability to build and sustain CXO and VP-level client relationships
- Experience operating in complex, matrixed environments with global delivery models
Nice to Have
- Open to any Industry Domain, Healthcare understanding is a plus but not mandatory
- Demonstrated success in new business development, including large, complex deal pursuits
- Ability to manage multiple concurrent priorities in a fast-paced, dynamic environment
- Strong analytical, problem-solving, and strategic thinking capabilities
- Proven ability to communicate effectively with technical and non-technical audiences across diverse corporate environments
Team & Environment
We value executive presence and the ability to influence senior stakeholders, a consultative mindset focused on value creation and long-term partnerships, high ownership and accountability, strong collaboration and cross-functional leadership skills, and a results-oriented, client-first approach.
Work Mode
This role requires a local-city work mode and is based in Des Moines, IA.
Cognizant is an equal opportunity employer.
