Walkers is seeking a Head of Revenue Control, a senior leadership role reporting directly to the CFO. You will own revenue integrity and the optimization of global revenue operations, including billing, e-billing, WIP and AR, working capital, and credit control across multiple jurisdictions. You will lead a high-performing international team and partner with senior stakeholders to deliver best-in-class revenue controls and data-driven insight.
What You'll Do
- Design and oversee the global revenue control framework.
- Improve billing and e-billing operations to optimize revenue and reduce working capital cycles.
- Set KPIs, track performance, and provide insights to senior leadership.
- Drive improvements in collections, write-offs, and recovery rates.
- Lead global accounts receivable, ensuring timely collections and effective debt recovery.
- Monitor credit risk and provide regular reporting on collections and aged debt.
- Streamline and standardize receivables processes across jurisdictions.
- Embed analytics to identify risks and opportunities and implement best practices.
- Drive innovation and continuous improvement in billing and e-billing.
- Champion digital transformation to reduce manual processing.
- Oversee optimization of billing and e-billing platforms and ensure data accuracy.
- Partner with IT and Transformation teams to deliver system upgrades.
- Build, lead, and develop a global revenue control team.
- Provide coaching and training, with a focus on e-billing expertise.
- Foster a culture of accountability and innovation.
- Act as senior point of contact for billing and collection queries.
- Support Partners and client teams on contentious billing and collections while safeguarding client relationships.
- Collaborate with Finance, Business Development, IT, and Transformation teams.
- Present reports and recommendations to senior leadership.
What We're Looking For
- Professional accounting qualification (e.g., ACA, ACCA, CPA or equivalent) or relevant financial management degree.
- Progressive experience in revenue control, billing, e-billing, and credit management within a law firm or professional services environment, including experience in a senior leadership role.
- Proven track record managing and developing high-performing global teams.
- Experience leading cross-jurisdictional projects, process transformation, and continuous improvement, particularly regarding e-billing solutions.
- Demonstrated ability to develop and implement effective revenue optimization strategies, with the ability to build KPI frameworks and dashboards that drive decision-making.
- Advanced proficiency with billing, e-billing, accounting, and data analysis systems (e.g., Aderant, eBillingHub, accounting systems, and data analytics/BI tools).
- Excellent communication, negotiation, and stakeholder management skills, with the ability to influence effectively across global teams, senior leadership and other relevant parties.
- Demonstrates the highest level of integrity, professionalism, and discretion when handling confidential information.
Technical Stack
- Aderant
- eBillingHub
- Accounting systems
- Data analytics/BI tools
Team & Environment
You will lead a high-performing international team, reporting directly to the CFO.
Work Mode
This is a hybrid role based at one of the firm’s global offices.
Walkers global is an equal opportunity employer. Equality and diversity are key to our global identity and an integral part of our goal to continue being an employer of choice. We are committed to a work environment that supports all individuals irrespective of gender, ethnicity, nationality, race, religion, marital status, age, disability, pregnancy, sexual orientation, gender identity or any other applicable legally protected characteristics.
