Sanity is hiring a Head of IT to build and lead IT Operations as a strategic function. You will transform IT, compliance, and procurement into competitive advantages for our company, owning the systems and processes that enable a globally distributed team to do their best work. A core focus will be on AI-powered automation to scale operations efficiently.

What You'll Do

Build AI-powered workflows for onboarding, offboarding, and day-to-day IT support.
Design self-service systems that scale with the company without proportional headcount growth.
Own the device lifecycle with automation-first thinking: provisioning, deployment, recovery, and secure disposal.
Manage identity and access across the SaaS stack with security and usability in balance.
Create operational infrastructure that makes a 240-person company feel like it has Fortune 500 support.
Act as a sparring partner to teams in selecting tools, helping identify, evaluate, and adopt the right solutions.
Multiply procurement effectiveness: structured processes, faster decisions, better vendor outcomes, reduced friction.
Build vendor relationships for startup agility with enterprise-grade capabilities.
Own AI tool strategy and spending (OpenAI, Anthropic, etc.), moving from ad-hoc to strategic partnerships.
Transform compliance from a checkbox exercise into a sales accelerator that wins enterprise deals.
Own and execute SOC 2 certification end-to-end with efficient, automated evidence gathering.
Turn RFI and security questionnaire responses into a competitive advantage—fast, thorough, repeatable.
Proactively manage sub-processor documentation, particularly for AI tools, to avoid sales friction.
Build a security posture that enterprise customers trust and that doesn't slow down internal teams.
Define and drive the IT Operations roadmap as a peer to other company leaders.
Build an IT operations strategy that scales from 200 to 500+ employees without linear headcount growth.
Partner with SRE and Engineering to create a cohesive infrastructure and tooling experience.
Measure and communicate the impact of operational improvements on company velocity.

What We're Looking For

7+ years in IT, with at least 3 years in a senior or leadership role.
Hands-on experience managing IT for a distributed, global team (200-500 people).
Able to manage and procure upwards of 50+ vendors, owning a budget in the 7 digits.
Track record implementing and maintaining compliance frameworks (SOC 2, ISO 27001, GDPR).
Experience with enterprise sales support in a B2B SaaS company—answered RFIs and security questionnaires.
Proven ability to reduce IT operational burden through automation.
Deep knowledge of modern SaaS administration (Google Workspace, Okta/SSO, MDM solutions).
Experience with IT service management and ticketing systems.
Understanding of cloud infrastructure basics (GCP strongly preferred, AWS/Azure an asset).
Familiarity with security tools: endpoint protection, vulnerability management, SIEM.
Comfort with scripting and automation (Python, Bash, or similar).

Nice to Have

Experience with AI tooling administration (API key management, spending controls, sub-processor documentation).
Familiarity with service catalog tools like Backstage.
Experience supporting engineering-heavy organizations.

Technical Stack

Google Workspace
Okta/SSO
MDM solutions
GCP
AWS
Azure
Python
Bash

Team & Environment

You will manage an IT Operations Engineer, with scope to grow the team as needs scale. This role reports to the SVP of Engineering.

Benefits & Compensation

Competitive salary and equity
Flexible remote work environment
Comprehensive health plans and perks
Positive, trust-based culture
Highly-skilled, inspiring, and supportive team
Global, multi-culturally diverse group of colleagues and customers

Work Mode

This is a remote position open to candidates in the US and Canada.

We're committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.