Félix is seeking a Head of Credit Risk to design, implement, and scale our credit risk strategy as we expand our lending products. You will own the development of underwriting frameworks, portfolio monitoring systems, and risk decisioning infrastructure, starting with Send Now Pay Later (SNPL) and expanding into additional credit offerings. Your core mission is to optimize the long-term value of our lending portfolio by balancing growth, credit risk, and customer lifetime value.
What You'll Do
- Design, implement, and continuously improve our automated underwriting engine.
- Define the credit box, risk appetite, and approval logic to optimize long-term portfolio value while minimizing manual intervention.
- Own the end-to-end credit strategy for our lending products, including underwriting policy, credit limits, exposure management, pricing strategies, and lifecycle policies.
- Optimize portfolio performance with a focus on risk-adjusted returns and NPV per user.
- Monitor portfolio performance metrics including vintages, roll rates, delinquency, and net credit losses, and proactively adjust underwriting and credit policies.
- Solve the 'thin-file' challenge by developing proprietary underwriting models that leverage Félix’s unique remittance data, behavioral signals, and non-traditional data sources.
- Partner with Data Science and Engineering teams to build and deploy credit risk models and experimentation frameworks.
- Collaborate with Product and Engineering teams to integrate underwriting logic into our WhatsApp-based experience.
- Lead the selection and implementation of third-party data providers, credit bureaus, alternative data sources, and fraud prevention tools.
- Work closely with Fraud, Product, and Compliance teams to ensure alignment between fraud prevention, credit risk strategy, and user experience.
- Help design the risk infrastructure and data pipelines required to support automated decisioning, portfolio monitoring, and scalable credit operations.
- Ensure all underwriting and credit activities strictly adhere to US federal and state regulations (Fair Lending, FCRA, ECOA, etc.).
- Act as the internal authority on credit risk, providing insights to leadership on portfolio performance, capital allocation, and long-term lending strategy.
What We're Looking For
- 10+ years of experience in Credit Risk Management within US consumer lending.
- Proven track record at top-tier financial institutions, fintech companies, or high-performance consumer lending platforms.
- Strong experience designing underwriting strategies and managing credit portfolios with a focus on risk-adjusted returns and long-term portfolio value.
- Deep understanding of credit portfolio analytics, including vintages, delinquency curves, roll rates, and loss forecasting.
- Demonstrated experience building or deploying credit risk models and working closely with data science teams in highly automated lending environments.
- Strong analytical and technical skills. Comfortable working directly with data and have experience using tools such as SQL, Python, or R.
- Experience leveraging alternative or behavioral data sources to underwrite thin-file or underserved consumer segments.
- Strong understanding of the US regulatory landscape for consumer credit, including Fair Lending, FCRA, ECOA, and related compliance considerations.
- Ability to translate complex analytical insights into practical credit policies that support both portfolio growth and risk discipline.
- Strong cross-functional collaboration skills with the ability to work closely with product, engineering, fraud, and compliance teams.
- You thrive in ambiguity. You have a strong bias for action and can move from high-level strategy to hands-on problem solving when needed.
Technical Stack
- SQL
- Python
- R
Team & Environment
This role is an early leader in the credit organization at Félix.
Benefits & Compensation
- Competitive salary
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- Remote work environment
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment
Work Mode
This is a hybrid role with locations in Miami and México City.
At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability.
