Paired is hiring a Head of AI to define and execute the AI strategy for our ecommerce brands and clients. You will own the entire lifecycle, from identifying opportunities to building, testing, and refining AI-powered systems that drive growth, customer experience, and operational efficiency.
What You'll Do
- Lead AI system buildouts across Acquisition, Retention, Operations, and Offer/Funnel performance.
- Translate raw input like voice notes or documents into functioning automations and workflows.
- Work with and deploy a variety of tools including ChatGPT, Rebuy, Synthflow, Airtable, and Make.com.
- Troubleshoot errors in automations or AI agents and optimize them over time.
- Set up and manage context profiles and embeddings for brand training.
- Document systems for reuse and scale, empowering team members and clients with SOPs and tutorials.
- Share new tools, frameworks, and growth hacks regularly with founders and marketing teams.
What We're Looking For
- Hands-on experience building AI-driven automations, agents, or tools from prompt to deployment.
- Ability to apply AI tools to solve real-world ecommerce challenges, preferably on Shopify.
- Strong intuition for growth, retention, customer experience, and performance marketing.
- Self-starter with relentless curiosity, a bias for action, and a drive for experimentation.
Nice to Have
- Prior experience working at or with DTC brands or agencies.
- Experience with prompt engineering, tools like Make/Zapier/Airtable, or building with GPT-4, Claude, or open-source LLMs.
Technical Stack
- ChatGPT, Rebuy, Synthflow, Airtable, Make.com, Zapier, ElevenLabs
Benefits & Compensation
- Work from Anywhere
- Competitive Salary in USD
Work Mode
This is a fully remote position open to candidates based in the United States.
Paired is an equal opportunity employer.
