Sierra is looking for a GTM Operations Analyst to serve as the strategy and operations partner to our Agent Development leadership. You will bring operational rigor to the function, supporting the business by providing visibility into health, scaling best practices, driving expansion, and building internal tooling with AI.
What You'll Do
- Support the business of Agent Development as the strategy and operations partner to Agent Dev leadership.
- Stand up the operating cadence by providing clear visibility into business health, including pipeline, deployment progress, utilization, expansion opportunities, and risks.
- Operationalize best practices for enterprise agent deployment by helping define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises.
- Drive account expansion strategy by working closely with account teams to identify whitespace, prioritize expansion opportunities, and build repeatable motions that convert post-sale momentum into durable revenue growth.
- Turn insight into action by analyzing complex datasets and translating findings into clear, executive-ready recommendations that drive high leverage decisions.
- Build internal tooling with AI by leveraging AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage across Agent Dev.
What We're Looking For
- 3-5 years of experience in management consulting, investment banking, private equity, or strategy and operations at top-tier technology companies.
- Strong analytical rigor with the ability to work with large datasets and translate analysis into executive-ready insights and clear business actions.
- Demonstrated experience supporting sales, post-sales, or commercial teams in a strategy and operations capacity.
- Comfort with ambiguity and fast-changing environments, with the ability to independently structure complex problems and drive them to resolution.
- Commercial instinct and business judgment, with a clear understanding of how enterprise technology products are landed, deployed, and expanded.
- Strong communication skills, with the ability to influence senior stakeholders and act as a trusted advisor.
- A growth mindset, coachability, and willingness to roll up your sleeves.
Nice to Have
- Technical fluency and coding comfort: You have built apps or internal tools before and can confidently use AI coding tools such as Claude Code, Cursor, or Codex to create production-ready internal solutions.
- Previous 0-1 operating experience at a growth stage technology company.
Technical Stack
- Claude Code
- Cursor
- Codex
Team & Environment
You will be a partner to Agent Dev leadership.
Benefits & Compensation
- Flexible (Unlimited) Paid Time Off
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension) with Sierra match
- Parental Leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee
- Discretionary Benefit Stipend
- Free alphorn lessons
Work Mode
This role is onsite, located in San Francisco, Atlanta, New York, London, Paris, Singapore, or Japan.
We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
