Düsseldorf, North Rhine-Westphalia, Germany Hybrid Full-time

Cognigy is hiring a Group Product Manager

About the Role

Cognigy is hiring a Group Product Manager to own the full lifecycle of strategic product initiatives, from discovery to launch and beyond. You'll partner with Engineering, Sales, Product Marketing, and Design to bring customer-centric, data-driven features to life in a fast-paced environment.

What You'll Do

  • Mentor and develop a team of Product Managers and/or Product Owners, driving performance, strategic alignment, and career growth.
  • Own and deliver the product roadmap, ensuring key initiatives are executed on time, aligned with product strategy and customer commitments.
  • Lead the entire product lifecycle from discovery to launch, including discovery, requirements, delivery, and enablement.
  • Prioritize initiatives based on business goals, customer feedback, and market research aligned with product strategy.
  • Conduct competitive benchmarking and meet frequently with customers to validate problems and solutions.
  • Translate leadership vision into clear product goals, roadmaps, and metrics, supporting execution across teams.
  • Own and document high-level functional and non-functional product requirements (e.g., SLOs, compliance goals).
  • Work closely with Product Owners, Engineers, and fellow PMs to break down epics and guide implementation.
  • Create simple mockups and prototypes to support ideation, design alignment, or internal storytelling.
  • Use product analytics, customer usage insights, and measurable success criteria to inform and validate product decisions.
  • Stay up to date on trends in AI, SaaS, and customer experience, continuously growing your product expertise.

What We're Looking For

  • Experience leading and developing a team of Product Managers and/or Product Owners.
  • Proven experience as a Product Manager with a strong track record of delivering successful B2B SaaS products.
  • Comfortable operating in fast-paced, evolving markets.
  • Strategic thinker who thrives in ambiguous environments and knows how to prioritize for business outcomes.
  • Skilled at turning complex technical and business requirements into clear product plans.
  • Experienced in customer interviews, stakeholder alignment, and competitive analysis.
  • Deep understanding of agile product development and product discovery best practices.
  • Strong communicator with the ability to work cross-functionally and influence without authority.
  • Familiarity with tools such as Jira, Confluence, Figma, Productboard, Amplitude, or similar.
  • Fluent in English.

Nice to Have

  • Experience ideally within AI, customer experience, or enterprise software.
  • German language skills are a plus, but not required.

Benefits & Compensation

  • Attractive and performance-oriented salary.
  • Company Pension Scheme.
  • 25 days paid leave, plus 5 floating days, plus public holidays.
  • Unique opportunity to help build and shape the company, with little hierarchy.
  • Flexible working options.
  • Colleague recognition, reward and celebration events.
  • Global Employee Assistance Program.
  • ClassPass membership, giving you access to a variety of fitness and wellness experiences.
  • Ongoing learning and development opportunities, including Udemy.
  • One paid ‘Giving Back Day' each year for volunteering.
  • Subscription to the Calm app for you plus five friends/family members.

Work Mode

This is a hybrid position based in Düsseldorf, Germany.

Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Required Skills
Product StrategyProduct Lifecycle ManagementGo-to-Market StrategyMarket AnalysisCompetitive AnalysisStakeholder ManagementCross-functional LeadershipAgile MethodologiesUser ResearchData-Driven Decision MakingAI Product ManagementSaaS ExperienceEnterprise Software
Need to work legally in Thailand?

Work permits without the paperwork nightmare

Thai immigration rules are strict and easy to get wrong. SVBL handles the bureaucracy — correct visa type, proper documentation, timely submissions. You focus on your work.

Right visa type for your situation
Document preparation & submission
Deadline tracking & renewals
Direct liaison with immigration
Talk to an expert
10+ years experience
About company
Cognigy

Cognigy transforms the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel.

Visit website
Job Details
Category product
Posted 8 months ago