Pratt & Whitney (RTX Corporation) is looking for a Global Trade Jurisdiction and Classification (J/C) Program Readiness Senior Manager. In this role, you will support the oversight of the Global Trade J/C Program infrastructure and its ongoing sustainment. You will lead efforts to develop the program's classifier community, training structure, documentation, governance, and health metrics.
What You'll Do
- Manage the end-to-end 'readiness' of the Global Trade (GT) Technology Management (J/C) Program through cross-functional collaboration.
- Oversee a team of 3 Direct Reports that support the program's key areas.
- Build and maintain an engaged community of stakeholders and program participants through clarified roles, training, certification requirements, and accessible tools.
- Develop and implement a comprehensive training framework to upskill stakeholders, including pre-requisites and J/C accreditation level training requirements.
- Collaborate with GT Program Management Office (PMO) and Subject Matter Experts to create and manage training catalogs, materials, and delivery methods.
- Oversee the integration of training modules into platforms such as Workday Learning.
- Ensure all program-related documentation is accurate, up-to-date, and easily accessible.
- Standardize documentation processes and templates for consistency.
- Establish and enforce governance standards for all published content within the program.
- Partner with Global Trade and cross-functional teams to ensure readiness and smooth execution of centrally led Technology Management initiatives.
- Act as the central point of contact for all matters related to the program’s readiness and governance.
- Oversee change management plans and coordinate with key SMEs and leads.
- Identify opportunities for program enhancement and process optimization.
- Develop & maintain dashboards that enable visualization of key performance indicators.
- Perform trend analysis to identify gaps or risk areas within the program.
- Provide operational oversight to the team responsible for conducting transactional testing to determine the accuracy of jurisdiction and classification determinations.
- Coordinate / support any internal or external compliance audits.
- Support definition, tracking and completion of any corrective actions.
- Ensure timely flow of necessary program health information to global trade resources.
What We're Looking For
- Bachelor’s degree and 10+ years of experience in program management, compliance, or a similar role; OR an Advanced degree and 7+ years of experience in program management, compliance, or a similar role.
- Strong understanding of training development, governance frameworks, and documentation standards.
- Excellent communication and stakeholder management skills.
- Proven ability to manage multiple priorities and drive cross-functional collaboration.
Nice to Have
- Experience with tools such as Workday Learning, Articulate, Power BI, or similar platforms.
- Certification in Program or Project Management (e.g., PMP, PgMP).
- Familiarity with change management principles and practices.
- Global Trade and/or Jurisdiction & Classification knowledge and awareness.
- Undergraduate/Advanced Degree in International business, Project Management, or Legal.
- Key Competencies: Leadership and Team Management, Attention to Detail, Strategic and Creative Thinking, Problem-Solving and Decision-Making, Strong Written and Verbal Communication Skills.
Technical Stack
- Workday Learning
- Articulate
- Power BI
Team & Environment
This role oversees a team of 3 Direct Reports and is part of the Global Trade (GT) organization, collaborating with the GT Program Management Office (PMO) and cross-functional teams.
Work Mode
This is a remote position based in Canada (CA-QC-LONGUEUIL-J01).
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
