CoverGo is looking for a Global Pre-Sales Specialist to strengthen our centralized pre-sales function. You will work closely with the Global Pre-Sales Manager to execute pre-sales activities across all regions. Your focus will be on managing formal customer requests and maintaining standardized documentation to support our mission of empowering all insurance companies to make insurance 100% digital and accessible.
What You'll Do
- Support global pre-sales activities across all deals entering the pre-sales stage.
- Own and contribute to responses for RFPs, RFIs, and other formal customer requests.
- Complete customer questionnaires related to product capabilities, compliance, security, IT, and operations.
- Coordinate with internal stakeholders including Security, IT, Product, Legal, Compliance, and Finance for complex responses.
- Maintain and continuously improve a centralized pre-sales knowledge base.
- Provide first-level responses to security, IT, and due diligence questionnaires using approved standard answers.
- Work closely with the Global Pre-Sales Manager to balance workload and prioritize opportunities.
- Partner with the Sales team to ensure timely, high-quality pre-sales support.
- Identify opportunities to streamline pre-sales processes and improve response efficiency.
What We're Looking For
- At least 2+ years of experience in pre-sales, sales operations, solutions consulting, or a similar customer-facing role for a SaaS or IT company.
- Strong exposure to SaaS, enterprise software, or technology-enabled services.
- Strong experience responding to RFPs, RFIs, and customer questionnaires.
- Familiarity with security, IT, compliance, and due diligence processes in a B2B environment.
- Strong verbal and written communication skills with attention to detail and consistency.
- Ability to manage multiple requests across regions and deadlines.
- Comfortable working cross-functionally with technical and non-technical teams.
Nice to Have
- Experience in the insurance industry.
- Understanding of common security frameworks such as ISO 27001, SOC 2, or GDPR.
Team & Environment
You will be part of a centralized global pre-sales function, reporting to the Global Pre-Sales Manager. Our team is international and diverse, bringing together a wide range of perspectives.
Benefits & Compensation
- Competitive salary plus strong equity.
- Employee stock options.
- International environment.
- Health insurance.
- Company activities and team offsites.
- Diverse, talented, and fun team to work with.
- Open communication and flat hierarchy.
- Global mobility opportunities.
- Training and development plan.
Work Mode
This is a fully remote, global position.
CoverGo values diversity of thoughts, expressions, and perspectives.
