Full-time

National General Holdings Corp. (a member of the Allstate family of companies) is hiring a Global Continuous Improvement Senior Manager

About the Role

National General (Allstate) is looking for a Global Continuous Improvement Senior Manager to lead enterprise-wide initiatives that drive operational excellence, efficiency, and innovation. In this role, you will be responsible for identifying opportunities, developing business cases, and executing high-impact projects aligned with organizational goals.

What You'll Do

  • Lead cross-functional continuous improvement initiatives using Lean, Six Sigma, Agile, and other methodologies to drive operational excellence.
  • Build and maintain strong relationships with senior leaders to align on CI strategy and deliver measurable business outcomes.
  • Develop and manage strategic projects from ideation through execution, ensuring alignment with organizational goals.
  • Design and implement reporting automation and standardization frameworks to improve transparency and decision-making.
  • Conduct cost-benefit analyses and value realization assessments to prioritize and validate improvement opportunities.
  • Collaborate with business leaders to refine business use cases and optimize resource allocation.
  • Partner with senior leadership to identify, prioritize, and solve business challenges, advancing CI maturity.
  • Apply Scrum and Agile methodologies to manage project timelines, stakeholder expectations, and iterative delivery.
  • Drive root cause analysis and critical thinking to implement sustainable, long-term solutions.
  • Foster stakeholder engagement and maintain strong communication throughout project lifecycles.
  • Leverage data visualization tools to communicate insights and track performance metrics.
  • Utilize domain expertise in Mortgage Servicing and Insurance, with a focus on lender-placed insurance, to optimize processes and ensure regulatory compliance.

What We're Looking For

  • 10 or more years of relevant professional experience.
  • Proven ability to lead enterprise-wide continuous improvement programs.
  • Deep expertise in Lean, Six Sigma, Agile, and Scrum methodologies.
  • Strong analytical skills for conducting cost-benefit analyses and root cause analysis.
  • Excellent relationship-building and communication skills with senior leadership.
  • Domain expertise in Mortgage Servicing and Insurance, particularly lender-placed insurance.

Nice to Have

  • A 4 year Bachelors Degree.

Technical Stack

  • Data Visualization: Power BI, Tableau

Team & Environment

This job may have supervisory duties.

Benefits & Compensation

  • Salary Range: $104,000.00 - $163,380.00 annually

National General Holdings Corp. is an Equal Opportunity employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.

Required Skills
Power BITableauContinuous ImprovementProcess OptimizationData AnalysisProject ManagementStakeholder ManagementChange ManagementLean Six SigmaPerformance MetricsStrategy DevelopmentCross-functional Leadership
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About company
National General Holdings Corp. (a member of the Allstate family of companies)

Allstate is an insurance company that has protected families and their belongings from life’s uncertainties for more than 90 years. It is an industry leader in pricing sophistication, telematics, and device and identity protection.

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Job Details
Category management
Posted 8 months ago