Happy Money is hiring a Global Client Director, Dedicated Accounts to be the global point of accountability for a single, high-value strategic client relationship. You will drive long-term success by aligning Elite’s solutions to the client’s business strategy, ensuring measurable impact and continued expansion.
What You'll Do
- Serve as the primary executive liaison for the client globally, ensuring trusted alignment between their strategic priorities and Elite’s offerings.
- Own the global account plan, including revenue growth, retention, renewals, and cloud migration strategy for the client.
- Drive year-over-year expansion through proactive identification of new opportunities across business units and geographies.
- Partner with functional leaders in Product, Marketing, Customer Success, and Professional Services to deliver cohesive, high-impact outcomes for the client.
- Manage complex commercial negotiations and renewal cycles, ensuring mutually beneficial, long-term agreements.
- Maintain deep knowledge of the client’s business model, transformation goals, and technology landscape to anticipate needs and shape solution roadmaps.
- Leverage data and CRM insights (Salesforce) to forecast revenue, track health metrics, and inform strategic decisions.
- Represent Elite at client sites and executive forums, reinforcing partnership value and advocacy at the C-suite level.
- Perform other duties as assigned to support departmental and company objectives.
What We're Looking For
- Bachelor's Degree in Business, Marketing, or a related field.
- 9–12 years of proven success in SaaS sales and account management, with a focus on high-value, strategic accounts.
- Strong analytical skills, with experience in ROI modelling and persuasive quantitative techniques.
- Proven success managing multi-million-dollar global client portfolios and achieving or exceeding revenue targets in B2B technology, SaaS, or professional services.
- Demonstrated ability to build trusted C-suite relationships and navigate complex organizational structures.
- Strategic thinker with a strong commercial acumen and the ability to translate business needs into technology-enabled solutions.
- Exceptional communication, presentation, and negotiation skills.
- Skilled in using CRM and analytics tools (Salesforce preferred) to drive insight and accountability.
- Ability to travel up to >50% as business needs require.
- Role requires the following physical capacity: Moderate: 20–50 lbs – frequent lifting, bending, or standing.
- Must be legally authorized to work in United States.
Nice to Have
- MBA
Technical Stack
- Salesforce
Benefits & Compensation
- Competitive Compensation Package
- Comprehensive Healthcare Coverage (Health, Dental, Vision)
- Retirement Savings Plan with an Employer Contribution
- Professional Development Opportunities
- Tuition Reimbursement
- Parental Leave
- Time Off
- Wellness Initiatives
- Employee Assistance Program
- Generous Global Parental Leave
- Calm, free premium subscription
- Employee Discount Program
Work Mode
This role is remote and open to candidates based in the United Kingdom.
We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
