Join our E-Marketplace Team as a German Speaking Customer Support representative in Athens, Greece for Patrique Mercier Recruitment By Nellie. Provide exceptional support to German-speaking customers using our e-marketplace services. Be part of an innovative and collaborative team in a vibrant city.
What You'll Do
- Deliver exceptional customer support to German-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to e-marketplace products and services, ensuring timely and effective solutions.
- Document customer interactions thoroughly in our CRM system.
- Collaborate effectively with team members to achieve service level goals and improve customer satisfaction.
- Engage in ongoing training and development to stay informed about industry trends and product features.
What We're Looking For
- Fluent in German
Nice to Have
- Passion for e-commerce
Technical Stack
- CRM system
Team & Environment
- Team structure: E-Marketplace Platform Department
- Culture: Innovative, Collaborative
Benefits & Compensation
- Embrace the rich culture and sunny environment of Athens
- Ongoing training and development
- Part of an innovative and collaborative team
Work Mode
- Type: onsite
- Locations: Athens, Greece
