Patrique Mercier Recruitment is hiring a German Speaking Customer Service Representative to serve clients in the financial sector. You will be based in Athens, Greece, providing professional support and assistance to ensure a high level of client satisfaction.
What You'll Do
- Deliver outstanding customer service to German-speaking clients through phone, email, and chat.
- Assist clients with inquiries related to financial products and services.
- Resolve customer issues professionally to enhance the client experience.
- Stay updated on company offerings and relevant industry trends.
- Maintain accurate records of customer interactions using the CRM system.
- Collaborate with team members to improve processes and elevate service standards.
- Participate in training and development initiatives.
What We're Looking For
- Fluency in German and English, both written and spoken.
- Exceptional communication skills with a strong focus on customer care.
- Ability to work effectively in a fast-paced environment while managing multiple inquiries.
- Strong attention to detail and problem-solving skills.
- A collaborative mindset with a proactive approach to challenges.
- Willingness to relocate to Athens.
Nice to Have
- Prior experience in customer service or the financial sector is advantageous.
Benefits & Compensation
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
Work Mode
This is a local position based in Athens, Greece.
Patrique Mercier Recruitment is an equal opportunity employer.
