SIXT is seeking German and English-speaking Customer Service Agents to work remotely from anywhere in Spain. In this role, you will serve as the first point of contact for German-speaking customers, providing support via phone and email before, during, and after bookings while contributing to customer satisfaction and loyalty.
What You'll Do
- Act as the first point of contact for German customers, providing support for all inquiries before, during, and after the booking
- Support customers via phone and e-mail communication
- Engage customers with expert knowledge of products and services
- Increase customer satisfaction and loyalty through friendly and professional service
- Collaborate as a team player and handle administrative tasks within the team
What We're Looking For
- German proficiency with fluent English skills
- Customer orientation with a passion for service and assisting customers
- Professional experience with at least 1 year in a similar role
- Technical skills with proven MS Office knowledge
- Flexibility to work remotely from home, Monday to Sunday
Technical Stack
- MS Office
Team & Environment
- Customer orientation
- Team collaboration
- Professional growth
- International environment
Benefits & Compensation
- Work 100% from home
- Diverse discounts on SIXT rent, share, ride and SIXT+
- Exclusive deals for travel, technology and much more
- Participate in exciting team building activities
- Global corporate events
- Learn from and with a highly motivated and professional team
Work Mode
Work remotely from home within Spain, with availability required Monday to Sunday.
SIXT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
