What You'll Do
Manage day-to-day administrative functions for clients operating in English and Cantonese markets. Organize digital files, maintain accurate records, and ensure information is easily accessible across cloud-based systems. Prepare detailed reports by gathering public data on industry trends and translating insights into actionable summaries.
Handle data entry tasks including transcription, payroll preparation, and meeting documentation. Support marketing initiatives by maintaining CRM databases, tracking campaign metrics, and sourcing relevant information. Coordinate team schedules using online calendar tools, resolve booking conflicts, and ensure all participants are informed and prepared for upcoming meetings.
Process invoices, monitor payments, and log company expenses. Place orders for products, arrange sample deliveries, and conduct product research as needed. Manage email correspondence, prioritize urgent messages, and maintain inbox organization according to client preferences. Handle phone inquiries, schedule appointments, and relay critical information in both languages.
Requirements
- Fluency in both English and Cantonese, with strong written and verbal communication skills
- Minimum of one year’s experience in a virtual assistant or remote administrative role
- Proficiency with word processing, spreadsheets, and online calendar systems
- Familiarity with CRM platforms, VoIP, desktop sharing, and cloud storage solutions
- Ability to work overnight hours aligned with US time zones
- Self-motivated approach with a willingness to learn new tools and processes
- Strong organizational abilities and precise attention to detail
Benefits
- 100% remote work environment
- Comprehensive health coverage (HMO)
- Performance-based incentives
- Holiday and overtime compensation
- Access to ongoing training programs
- Supportive team environment
- Opportunities for professional development and career advancement
- Inclusive workplace culture that values diverse backgrounds
- Regular upskilling initiatives
