TensorOps is hiring a General Manager, New Ventures to launch and scale Maven's new consumer health venture from the ground up. This is a true GM role with end-to-end ownership of strategy, execution, and performance, accountable for the consumer P&L.
What You'll Do
- Own the end-to-end launch and scale of Maven’s consumer business.
- Build and manage the consumer P&L, including forecasting, unit economics, and contribution margin.
- Design, optimize, and continuously improve the full consumer journey: acquisition, onboarding, clinical intake, conversion, engagement, and retention.
- Establish clear metrics, dashboards, and operating rhythms to track funnel performance and cohort behavior.
- Drive rapid experimentation while maintaining disciplined decision-making grounded in data and clinical integrity.
- Serve as the business owner for consumer product and marketing, setting priorities and outcomes in partnership with centralized teams.
- Define the consumer product roadmap alongside Product, Engineering, and Clinical leaders to ensure speed, focus, and ROI.
- Shape positioning, messaging, and go-to-market strategy grounded in consumer insight and trust.
- Own consumer acquisition strategy across paid, owned, and partner channels.
- Identify, test, and scale new growth levers including pricing, bundles, lifecycle marketing, referrals, and employer adjacencies.
- Balance short-term growth with long-term brand equity and retention.
- Partner with Clinical, Legal, Operations, and Compliance to ensure consumer offerings are safe, compliant, and operationally sound.
- Anticipate scaling challenges — including clinical capacity, supply, and support — and proactively solve them.
- Deliver a high-quality, trust-building consumer experience consistent with Maven’s standards.
- Lead a consumer product and marketing team across growth, product, and, to start, operations.
- Create clarity, momentum, and accountability in a fast-moving, ambiguous environment.
- Act as a strong cross-functional leader across Maven’s executive team.
What We're Looking For
- 8-10+ years of experience in consumer health, digital health, or consumer technology, with direct experience either as a founder or in product management.
- Prior experience launching and scaling a new consumer product or business with ownership over growth and outcomes, ideally in healthcare or another regulated environment.
- Strong GM instincts, including comfort owning a P&L and making tradeoffs with accountability for results.
- Deep experience with consumer funnels, growth metrics, experimentation, and unit economics.
- Ability to lead through influence in a matrixed organization.
- High bar for product quality, user experience, and brand integrity.
- Founder mindset: strategic, fast, takes end-to-end ownership, but highly execution-oriented.
Team & Environment
Reporting directly to the founder / CEO and operating within Maven’s broader platform.
Benefits & Compensation
- Compensation: $260,000 - $320,000 per year + equity in the form of stock options.
- Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
- Whole-self care through wellness partnerships.
- Hybrid work, in office meals, and work together days.
- 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+).
- Annual professional development stipend and access to a personal career coach through Maven for Mavens.
- 401K matching for US-based employees, with immediate vesting.
Work Mode
This is a hybrid role based in New York, New York, United States.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.





