Responsibilities
- Collaborate with leadership to oversee daily studio operations and implement company-wide strategies, policies, and procedures.
- Deliver positive customer service and a fitness experience aligned with JETSET Pilates service standards.
- Generate and analyze reports on key performance indicators such as sales, utilization, retention, expenses, and payroll.
- Create and execute local marketing initiatives to attract new clients and achieve studio-specific goals.
- Respond promptly and positively to all client inquiries, issues, and concerns.
- Build relationships with local health, fitness, and wellness communities, key influencers, and potential corporate partners.
- Develop, monitor, and maintain class and staff schedules.
- Manage inventory for supplies, retail items, and beverages as needed.
- Plan and host team meetings and social events.
- Oversee hiring of instructors and studio leads, and support their career development.
- Drive studio performance on metrics including number of classes, utilization, first visits, and memberships.
Work Arrangement
On-site — Downtown Minneapolis
Other
- Expected to undergo the JETSET Pilates training program.
- Instructs an average of 8 classes per week.
- In the studio during class times for a minimum of 25 classes each week.
