United States Hybrid Employment USD 258,900 - 577,700 Yearly

Zoom is hiring a General Manager

About the Role

Zoom is looking for a General Manager for the Zoom Revenue Accelerator, a role focused on transforming how sales organizations use AI-powered conversation intelligence to drive revenue growth. You will define the strategic vision, business plans, and revenue targets aligned with Zoom's broader platform goals.

What You'll Do

  • Define and execute strategic vision, business plans, and revenue targets aligned with Zoom's platform goals.
  • Drive customer acquisition, expansion, and retention across enterprise, mid-market, and channelled segments.
  • Lead go-to-market strategy development including pricing, positioning, differentiation, and sales enablement.
  • Own P&L responsibility and drive measurable business outcomes including revenue growth and customer retention.
  • Build and scale cross-functional programs across Sales, Marketing, Customer Success, and Operations to accelerate adoption.
  • Establish KPIs and reporting frameworks to track business performance, pipeline health, and product adoption metrics.

What We're Looking For

  • 15+ years of experience in go-to-market leadership, product management, or general management within B2B SaaS.
  • Deep expertise in conversational intelligence, revenue operations, or sales engagement platforms.
  • Experience driving measurable business outcomes including revenue growth and customer retention.
  • Understanding of enterprise SaaS sales motions including direct sales, channel partnerships, and product led growth.
  • Ability to build and lead high-performing, cross-functional teams in ever-changing, high-growth environments.
  • Dynamic analytical and data-driven decision-making skills for strategic challenges.
  • Experience at high-growth SaaS companies in revenue operations or conversational intelligence space.
  • Background in product management or product marketing with go-to-market execution responsibility.

Team & Environment

You will collaborate across Product, Engineering, Sales, Marketing, and Customer Success teams.

Benefits & Compensation

  • Compensation: $258,900.00 - $577,700.00
  • Award-winning workplace culture and commitment to delivering happiness.
  • Benefits program offering a variety of perks, benefits, and options to help maintain physical, mental, emotional, and financial health.
  • Support for work-life balance and contributing to the community.

Work Mode

This role follows a hybrid work mode.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Required Skills
go-to-market leadershipproduct managementgeneral managementB2B SaaSconversational intelligencerevenue operationssales engagement platformsenterprise SaaS salesdirect saleschannel partnershipsproduct led growthcross-functional team leadershiprevenue growthcustomer retention
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About company
Zoom

Zoom helps people stay connected so they can get more done together. The company builds collaboration platforms for the enterprise, with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

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Job Details
Department Sales
Category management
Posted 14 days ago