Love's Travel Stops is looking for a General Manager to lead the smooth and efficient operation of our high-volume, multifaceted Truck Care facility. You will be instrumental in ensuring exceptional customer service, managing all processes, and executing strategies to enhance sales and satisfaction.
What You'll Do
- Ensure a safe, clean, and well-maintained location through exceptional customer service, facility maintenance, proper merchandising, and marketing.
- Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
- Oversee task execution, safety practices, schedule integrity, cash handling, talent acquisition, employee development, and support HR functions.
- Work alongside team members to train and develop them, maximizing customer service expectations.
- Understand financial reporting, including profit and loss statements, to affect business changes and capitalize on opportunities.
- Address customer feedback and work to improve the overall experience.
What We're Looking For
- 2+ years in retail, restaurant, travel stop, c-store, big box, grocery, or department store management.
- 2+ years experience managing operations with annual sales volume of $2+ million.
- 2+ years experience deciphering and impacting budgets and P&L statements.
- 2+ years experience supervising and training 10+ employees.
- Excellent communication and interpersonal skills with a customer satisfaction focus.
- Strong organizational and multitasking abilities with attention to detail.
- Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
- Ability to frequently lift and move items over 50 pounds.
- Ability to successfully complete a pre-employment background check, drug screen, and motor vehicle check.
Technical Stack
- Microsoft Office: Outlook, Word, Excel
Team & Environment
You will be responsible for supervising and training a team of 10+ employees.
Benefits & Compensation
- Fuel Your Growth with Love's: company-funded tuition assistance.
- Paid Time Off.
- 401(k) with 100% match up to 5%.
- Medical, Dental, and Vision Insurance after 30 days.
- Competitive Pay.
- Career Development opportunities.
- Quarterly Bonus Program.
- Profit Sharing via Love’s Shares.
Work Mode
This is an onsite role.
Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans are encouraged to apply.
